Current jobs related to International Student Support Team Leader - Auckland City - Eastern Institute of Technology

  • Associate Director

    2 weeks ago

    Auckland City, New Zealand Auckland University of Technology Full time

    **Te Wānanga Aronui o Tāmaki Makau Rau |** **Auckland University of Technology (AUT)** **"Nā tō rourou, nā taku rourou ka ora ai te iwi"** "With your food basket and my food basket, the people will thrive" As one of the world's top 100 young universities and New Zealand's newest, Auckland University of Technology (AUT) is a university of opportunity...

  • Administration Team Leader

    1 week ago

    Auckland City, New Zealand University of Auckland Full time

    **Job Description** The University of Auckland** is New Zealand’s leading university and one of the world’s top research institutions. We employ over 6,000 academic and professional staff to support the success of more than 41,000 students. Our Student Accommodation team provides housing for over 4,500 students across a variety of accommodation...

  • International Student Services Officer

    2 weeks ago

    Auckland City, New Zealand UP Education Full time

    **About the role**: The International Student Services Officer is responsible for providing a superior level of customer service to all internal and external stakeholders (which includes students, sales support and the academic teams across all campuses). This role is a key point of contact for the Academic team who initiate changes, along with Admissions...

  • Assistant Team Leader, Learning Support

    2 weeks ago

    Auckland City, New Zealand Te Kura - The Correspondence School Full time

    **Expressions of Interest: Assistant Team Leader - Learning Support** - Fixed Term - ASAP until December 2024 - Full time (40 hours per week) - Based in Auckland **Ko wai mātou | About Us** Te Aho o Te Kura Pounamu (Te Kura) is New Zealand's largest school with a roll of up to 24,000 ākonga (students) at any point of time. We provide personalised...

  • Culinary Intern

    2 weeks ago

    Auckland City, New Zealand Marriott International, Inc Full time

    **Additional Information** **Job Number**25012947 **Job Category**Management Development Programs/Interns **Location**Four Points by Sheraton Auckland, 396 Queen Street, Auckland, New Zealand, New Zealand, 1010 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Build upon your classroom studies through our Hotel Internship Program...

  • International Student Experience and Compliance Advisor

    2 weeks ago

    Auckland City, New Zealand Yoobee Colleges Full time

    **Company Description** About us** Yoobee Colleges prides itself on supporting a diverse and inclusive culture - open to inputs from creative people of all genders, ethnicity, identity, thought and experiences. We are fast movers, action orientated, keen innovators, and quick thinkers who enjoy a workplace that is inspiring and fun. Making a difference to...

  • Client Executive – International Students

    2 days ago

    Auckland, Auckland, New Zealand Marsh Full time NZ$80,000 - NZ$120,000 per year

    We are seeking a talented individual to join our Employee Benefits team at Marsh. This hybrid role will be based in the Auckland office and has a requirement of working at least three days a week in the office.TheClient Executivewill act as the people risk adviser to our International Student client portfolio, providing total client management from...

  • International Support Coordinator

    7 minutes ago

    Auckland, Auckland, New Zealand ACG Education Limited Full time

    Company description: ACG Schools is proud to be a member of Inspired Education Group. Inspired is a leading global premium schools group educating over 95,000 students across an international network of over 121 schools on 6 continents.Job description: ACG Schools offers an outstanding education for students from around the world. Our complete offering,...

  • Kaitaki Eke Panuku Team Leader, Student Success

    2 weeks ago

    Wellington City, New Zealand Victoria University of Wellington Full time

    Are you interested in a permanent, full-time position? - Do you have experience monitoring workloads and managing staff? - Have you got an understanding of academic statutes and student academic processes? **Kōrero mō te tūranga - About the role** Te Herenga Waka - Victoria University of Wellington is currently recruiting a Kaitaki Eke Panuku - Team...

  • International Student Advisor

    6 days ago

    Manukau City, New Zealand Manukau Institute of Technology Full time

    **Are you ready to provide top-notch administrative support to our international students and the International Team?** At MIT, you'll ensure that our students receive high-quality customer service while maintaining accurate records and keeping their information up-to-date. You'll even have the chance to advise on insurance matters and manage student...

International Student Support Team Leader

2 weeks ago

Auckland City, New Zealand Eastern Institute of Technology Full time

EIT Te Pūkenga offers over 150 qualifications from certificate and diploma, to degree and postgraduate levels at campuses in Hawke’s Bay, Tairāwhiti (Gisborne) and Auckland. Experience being part of a vibrant learning community in one of New Zealand’s top tertiary institutes.

A permanent full time opportunity has arisen for a highly skilled International Student Support Team Leader to lead our Auckland Student Support Team.

As the Team Leader you will lead the day-to-day operations for the International Student Support and Accommodation Operations at the Auckland campus, your primary responsibility is to oversee the team's commitment to the Code of Practice for the pastoral care of International Students. You will lead a team in providing comprehensive support services to international students, ensuring they have access to accurate advice and care. Your focus will be on delivering high-quality, relationship-focused service to both internal and external stakeholders, with a particular emphasis on enhancing the student experience. Additionally, you will spearhead initiatives to improve support systems and ensure that the Eastern Institute of Technology remains a leader in international student education.

**Key Responsibilities for the role include**:

- Managing the day-to-day operational aspects of the team and coordinating workload planning where needed.
- Provide supervision, support and advice to the staff within the team.
- Oversight of the student support budget for the EIT Auckland campus.
- Collaborating closely with the Hawke’s Bay International Student Support team to maintain consistency in student support delivery.
- Developing and managing a triage system for categorising student support issues, in partnership with the Senior Administrator of International Business Operations.
- Leading community engagement initiatives and networking activities for the international student body.
- Liaising with the Student Disability & Wellbeing Advisor and EIT International Centre staff as necessary.
- Supporting the team in addressing individual student requirements by offering or organising support and advocacy promptly, ensuring timely provision of advice and pastoral care in alignment with EIT policies and regulations.
- Acting as the 24/7 emergency contact for international students.
- Experience in team leadership with the ability to manage and coordinate a professional, high-quality delivery from a team.
- Demonstrated ability to exercise discretion, tact and diplomacy and knowledge of legal privacy framework for dealing with confidential issues
- Proficiency and background in crafting, creating, and implementing support strategies and procedures tailored to the needs of international students within the higher education setting.
- Demonstrated ability to work in a multicultural setting and sensitivity to the needs of international students.
- Hold a full Drivers Licence.
- Demonstrated experience in learning management systems, databases and services including the ability to generate reports, ability to use the internet and demonstrated skills using MS Office suite, including Word, Excel and Outlook.

Join us in shaping the future of trades education at EIT | Te Pūkenga

APPLY NOW