Lead Administrator Client Services

1 day ago

Dunedin, New Zealand University of Otago Full time

Lead Administrator Client Services - Dunedin School of Medicine

2301190

**SHARED SERVICES DIVISION**
**CLIENT SERVICES**
- Salary + 6.75% superannuation + five weeks' annual leave.
- Long service leave and additional paid parental leave entitlements.
- Ongoing professional development opportunities + tertiary study benefit.

**_ The role/Te mahi_**

Are you an experienced people leader or looking for an opportunity to step up your management experience?

As a Lead Administrator in the Dunedin School of Medicine, you will support 8 direct reports across two departments - the Department of Surgical Sciences and the Department of Preventive and Social Medicine. You will have a positive attitude towards change and be able to provide supportive leadership to your direct reports and our wider team of Lead Admins.

This a rewarding and empowering role where you will enable and encourage your staff to grow and flourish. Experience in administration is essential and any insight into the tertiary sector would be advantageous.

**_ Skills and experience/Kā pūkeka me kā wheako_**

You will be a highly organised self-starter, who enjoys problem solving on the fly and is excellent at building and maintaining effective relationships with clients, students, and colleagues.

Knowledge and experience in people and relationship management is an absolute must for this position.
- Considerable experience in a busy and/or complex administration environment.
- A passion for customer service and delivering exceptional service to customers.
- Previous supervisory experience or exposure to managing teams.
- An ongoing commitment to positive outcomes for our students, staff and visitors.
- The ability to be calm, adaptable and flexible in a fast-paced and challenging environment.
- Strong Microsoft Office skills.

An understanding of the Otago medical programme would be advantageous.

**_ About our team/ Mō te tīma_**

Lead Administrator Clients Services roles are part of the Shared Services Division, a team of highly skilled professional staff responsible for delivering an outstanding student and staff experience through high quality, effective service delivery to the University’s internal and external customers.

You will be working in a team of 6 Lead Administrators within the Otago Medical School/Dunedin School of Medicine, and as part of the wider Shared Services Division, reporting to the Senior Manager Client Services of the Otago Medical School and Dunedin School of Medicine.

**_ Further details/Pūroko_**

This is a full-time, permanent position, located in Dunedin.

For further information, please contact Amanda Bradley, Senior Manager Client Services via the contact details below.

**_ Application/Tono_**

Applications will be considered as submitted. The University reserves the right to close this vacancy at any time.

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