Recovery Administrator

5 days ago

Dunedin, New Zealand Accident Compensation Corporation Full time

**Monday-Friday between 8am-6pm (no weekends or late nights)**:

- **Build your career in a supportive environment**:

- **Work from home up to 3 days per week**

**As a Recovery Administrator at ACC, you’ll play a critical role in supporting our clients who have suffered injuries **.

Our purpose at ACC is to improve lives every day - putting our customers first, showing them manaakitanga and supporting their wellbeing. It’s to provide everyone in Aotearoa the freedom to live their lives knowing that if they need us, we’ll be there.

As a member of the administration team, you will arrange referrals, set up supports and communicate with the providers on behalf of our Recovery teams.

For example, some of the variety of tasks you could complete are:

- Actioning requests for accommodation and transport to maximise client independence
- Arranging support services, mobility aids, and equipment
- Liaising with our providers to arrange important client assessments
- Sourcing medical notes from healthcare practitioners

**This is a key role **as you are providing the mechanisms which ensure our clients receive effective rehabilitation and subsequent return to independence.

For further information about the role, please Recovery Administrator

**What we can offer you**:
Career development
- Regular career and development conversations with your leader
- On-the-job skill development and coaching
- Opportunities to pursue your passions within the organisation - this is a great entry level role into ACC and the wealth of opportunities it can hold

Flexible working options (after working with us for 6 months)
- Work from home up to 3 days per week (we'll provide you with the tech)

**What would I need to be successful in this role?**
- Great communication skills (verbal and written) as you will be working across teams and functions
- A can-do attitude - someone who is always keen to get stuck in and do the mahi
- A keen problem solver - you will be a forward thinker and look to be proactive in finding solutions when you face challenges.
- Tech savvy - you will be able to operate effectively in a digital environment with a wide range of technology systems and tools
- Experience working in an administration role would be advantageous, but not compulsory

**Working at ACC**:

- Employee networks to support our colleagues from diverse backgrounds
- The option to explore flexible working that suits your needs and ours
- Development opportunities in te reo Māori me ngā tikanga

Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play.

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