Operations Supervisor
2 days ago
**Connecting people and communities| Driving eCommerce | Moving New Zealand**
Are you a natural leader with a passion for logistics and a sharp eye for operational excellence? We’re looking for an experienced Operations Supervisor to help lead our Palmerston North branch.
With an extensive network across New Zealand, Team Global Express gets things moving. We’re on a journey to be the most sustainable logistics leader in New Zealand and are committed to winning our customers’ trust through delivering operational excellence.
Shift days and hours: Monday - Friday, 06.30am - 3.00pm
**About the role - Mō te tūranga**
As our Operations Supervisor in Palmerston North, you’ll be at the heart of our freight and parcel operations — driving performance, leading a high-energy team, and ensuring every delivery hits the mark. From coordinating daily freight movements to motivating staff and smashing KPIs, this role is all about making things happen.
Additionally, you will:
- Oversee day-to-day freight operations to ensure timely and accurate deliveries
- Lead, coach, and develop a team of freight operators and handlers
- Monitor and manage operational KPIs including DIFOT and scanning compliance
- Plan and allocate resources effectively using tools like TMS and Power BI
- Resolve customer issues and consignment delays with a proactive approach
- Drive a strong safety culture and ensure compliance with H&S procedures
- Manage aged consignments and implement FIFO strategies
- Collaborate with internal teams and external customers to maintain service excellence
**What will you bring? -**Ōu**Pūkenga?**
We’re looking for a confident, capable leader who thrives in a fast-paced logistics environment. You’ll be someone who leads by example, communicates clearly, and knows how to get the best out of a team.
You’ll also bring:
- Proven experience in transport or logistics operations (3-5 years preferred)
- Strong leadership experience, ideally with 5+ years managing teams
- A proactive, safety-first mindset with a solid understanding of H&S practices
- Excellent planning and organisational skills — you know how to juggle priorities
- Confidence using operational tools and systems (e.g. TMS, Power BI)
- A customer-first attitude with strong problem-solving skills
- The ability to coach, develop and motivate a diverse team
- A collaborative, can-do approach and a drive to exceed KPIs
**Your Benefits -**Ō**Painga**
You'll be part of a team going places, building a legacy of best practice and working with people keen to draw on your expertise. Plus, you'll be making a genuine difference, all while getting to have fun along the way with a great bunch of people.
Additionally, you’ll get.
- Access to our staff welfare trust will cover 80% of your medical bills up to $1500 per year.
- A national commitment to attaining the highest standards in Health, Safety, and Environment (HSE) through best practise.
- Access to heavily discounted holiday homes across New Zealand.
If you're passionate about making an impact, thrive in a fast-paced environment, and eager to be part of something transformational, we want to hear from you
**Team Global Express is an Alcohol and Drug Free Workplace. Pre-employment checks will include an MOJ, Drug & Alcohol Testing, Medical Assessment and Reference Checking.**
All applicants must hold legal entitlement to work in New Zealand.
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