Shift Supervisor

2 days ago

Palmerston North, New Zealand Nav Durga Maa Limited Full time

The role of a Shift Supervisor is pivotal in ensuring the seamless operations of our business. As a Shift Supervisor, you will be responsible for overseeing day-to-day activities, managing our dedicated team, and ensuring unparalleled customer satisfaction.

**Responsibilities**:

- As a Shift Supervisor, your responsibilities encompass a diverse range of tasks:

- Contribute to the smooth operation of the business.

- Maintain meticulous business records in compliance with regulations.

- Organize and coordinate special events, promotions, and marketing campaigns to enhance customer engagement and loyalty.

- Assist in inventory and stock management, including record-keeping.

- Foster professional and collaborative relationships with our suppliers.

- Provide support in managing the financial aspects of the business.

- Proficiently handle cash following company procedures.

- Enforce restaurant rules, policies, and regulations.

- Assist in planning work schedules and assigning duties to staff members.

- Manage and support employees, ensuring they receive necessary training and resources.

- Maintain cleanliness and organization throughout the restaurant, including equipment and facilities.

- Assist with documents for the city council to obtain necessary certifications and approvals.

- Support efforts to maintain food safety and hygiene standards.

- Address customer complaints or concerns to ensure their utmost satisfaction.

- Ensure prompt and efficient customer service.

- Effectively handle all managerial tasks during shifts.

**Requirements**:

- Work experience in any position for 3 years or Level 4 qualification.

- Any relevant qualification in hospitality will be an advantage.

- Any work experience in a food outlet position is advantageous.

- Must be available to work on weekends, public holidays, and split shifts.

- Demonstrated ability to work independently.

- A genuine passion for hospitality and a commitment to contribute to the team’s success.

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