Shift Supervisor

3 weeks ago

Palmerston North, New Zealand Nav Durga Maa Limited Full time

The role of a Shift Supervisor is pivotal in ensuring the seamless operations of our business.
As a Shift Supervisor, you will be responsible for overseeing day-to-day activities, managing our dedicated team, and ensuring unparalleled customer satisfaction.
Responsibilities:
·        As a Shift Supervisor, your responsibilities encompass a diverse range of tasks:
·        Contribute to the smooth operation of the business.
·        Maintain meticulous business records in compliance with regulations.
·        Organize and coordinate special events, promotions, and marketing campaigns to enhance customer engagement and loyalty.
·        Assist in inventory and stock management, including record-keeping.
·        Foster professional and collaborative relationships with our suppliers.
·        Provide support in managing the financial aspects of the business.
·        Proficiently handle cash following company procedures.
·        Enforce restaurant rules, policies, and regulations.
·        Assist in planning work schedules and assigning duties to staff members.
·        Manage and support employees, ensuring they receive necessary training and resources.
·        Maintain cleanliness and organization throughout the restaurant, including equipment and facilities.
·        Assist with documents for the city council to obtain necessary certifications and approvals.
·        Support efforts to maintain food safety and hygiene standards.
·        Address customer complaints or concerns to ensure their utmost satisfaction.
·        Ensure prompt and efficient customer service.
·        Effectively handle all managerial tasks during shifts.
Requirements:
·        Work experience in any position for 3 years or Level 4 qualification.
·        Any relevant qualification in hospitality will be an advantage.
·        Any work experience in a food outlet position is advantageous.
·        Must be available to work on weekends, public holidays, and split shifts.
·        Demonstrated ability to work independently.
·        A genuine passion for hospitality and a commitment to contribute to the team’s success.

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