Claims Consultant

4 days ago


Auckland City, New Zealand HAYS Full time

Temporary job opportunity with immediate start.

**Your new company**

Our client is Australia and New Zealand’s biggest and most trusted names in insurance, banking and superannuation including market leading brands.

In a 37.5 hour working week you would be placed on a set shift, 7.5 hours per day Monday-Friday between 8am and 5:30pm.

**Your key responsibilities will include**
- Provide market leading customer solutions for Business Property claims across all classes of Business claims
- Manage customer relationships, interactions, and expectations to ensure customer satisfaction and delivery of the service promise
- Proactively develop and maintain relationships with internal and external business partners to ensure ongoing relationships
- Identify opportunities to improve systems and processes and participate in their testing, in order to contribute to the overall efficiency and cost effectiveness of the Claims Practice
- Within your role ensure that risks are managed on a day-to-day basis by adhering to all company processes and procedures and act in a way that supports and champions a risk culture within the business.

What you will need to succeed
- Strong customer service and conversation capabilities
- Strong active listening, critical thinking and negotiation skills

**What you'll get in return**
- Positive, inclusive team environment where we welcome individuality and celebrate diversity
- Flexible work arrangements embracing a healthy work/life balance Ongoing learning and development opportunities

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

2856264


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