Insurance Claims Consultant

5 days ago


Auckland City, New Zealand HAYS Full time

Looking for X2 experienced Insurance Claims Consultants. 3 month role with potential to go perm $32ph

**Your new company**
Work for a large insurance company within the travel industry.

To manage a portfolio of claims across our lines of business and ensure their efficient assessment in accordance with the the business. To provide quality customer service by building client relationships and resolving customer first contact complaints and disputes.

**Your new role**
- Provide optimum levels of customer service by answering any questions professionally, listening and developing a rapport with the customer and taking all necessary action to meet customer expectations and solve customer problems in a timely and efficient way.
- Process all claims having regard to the validity of the policy/claim, policy limits, the circumstances surrounding the claim, cost containment opportunities and Company service standard requirements/time-frames for the processing and finalisation of all claims.

**What you'll need to succeed**
- Excellent communication skills, written and verbally
- Highly organised and able to handle variety of different task at any given time
- Ability to work in a co-operative manner with other team members and departments.
- Able to make decisions swiftly and put decisions into practical use.
- Demonstrated ability to deliver results in a high pressure environment
- Demonstrated ability to operate autonomously using initiative, sound reasoning, listening and decision making skills
- Tech Savvy
- Experience in insurance is essential
- Must be able to pass a Credit and Police check

**What you'll get in return**
- Impressive hourly rate + 8% holiday pay
- North Shore location (close to public transport)
- Excellent team culture and environment
- Temp to permanent opportunity

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #2761507



  • Auckland City, New Zealand TOWER Insurance Full time

    We are looking for switched on **Senior Claims Lodgement Consultant** to join our Claims team. This is a full-time permanent role. We are looking for someone who is passionate and highly energised who has proven experience in providing amazing claims experiences to play a key role in supporting the team to deliver results and ensuring our customers are...

  • Claims Consultant

    17 hours ago


    Auckland City, New Zealand Ando Insurance Group Limited Full time

    At Ando, we're taking a fresh approach to the way insurance works in New Zealand. Since opening our doors in 2015 we have achieved strong growth in the New Zealand insurance market and have continued to focus on using new technology to deliver vastly improved customer experiences. We have an exciting opportunity for a highly motivated professional with...


  • Auckland City, New Zealand Combined Insurance Full time

    **Your Role**: The primary purpose of this role is to produce a high quality work product on claims through prompt and professional contact with customers and brokers and through the effective investigation, reserving and adjustment of claims incurred by insureds or third parties. Maintaining communication between brokers, Insured’s and other associated...


  • Auckland City, New Zealand TOWER Insurance Full time

    **Why you'll love working with Tower** At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a uniquely Kiwi and Pacific insurer operating for almost 150 years, with roots all the way back to Dunedin, we embrace and encourage our people to bring their whole...


  • Auckland City, New Zealand TOWER Insurance Full time

    **What will you be doing?** You'll help us do what's right for our customers when they need to make a claim. You will be responsible for triaging with claims management to make sure customer claims are lodged with all the required information and steps. You will help the customer through each step with empathy and a caring, friendly attitude. **Setting you...


  • Auckland City, New Zealand TOWER Insurance Full time

    **Tower is recruiting for Claims Technical Manager**: - ** 6-month fixed-term opportunity**: - ** Event response to support our clients across Aotearoa.** **Why you'll love working with Tower** At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a uniquely...


  • Auckland City, New Zealand Cultivate Full time

    North Shore & Auckland CBD opportunities - Open to those who are looking for a foot in the door to insurance - Learn from a long tenured, supportive team + amazing benefits! Are you seeking a rewarding career path with excellent growth potential? Look no further! We have an array of insurance permanent roles for you! Currently at Cultivate we have an array...


  • Auckland City, New Zealand TOWER Insurance Full time

    **We are offering a talented individual with an amazing 12 months fixed-term opportunity to work at Tower.** **Why You'll Love Working with Tower** At Tower, our values are the heartbeat of every interaction. We prioritize our people, fostering a diverse and inclusive environment where everyone can thrive. We encourage you to bring your whole self to work,...

  • Claims Consultant

    2 weeks ago


    Wellington City, New Zealand Gallagher Full time

    About Us: Crombie Lockwood has been helping New Zealanders protect what's important for over 40 years. From our humble beginnings in Napier in 1978, we’ve proudly built up a network from Invercargill to Kaitaia. Today we are a team of around 850 people in 27 local offices. We place premiums in excess of $800 million on behalf of over 100,000 customers. In...

  • Claims Team Leader

    7 days ago


    Auckland City, New Zealand TOWER Insurance Full time

    **Tower is recruiting for Claims Team Leader**: - ** 6-month fixed-term opportunity**: - ** Event response to support our clients across Aotearoa.** **Why you'll love working with Tower** At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a uniquely Kiwi...