Insurance Claims Consultant

2 weeks ago


Auckland City, New Zealand HAYS Full time

Looking for X2 experienced Insurance Claims Consultants. 3 month role with potential to go perm $32ph

**Your new company**
Work for a large insurance company within the travel industry.

To manage a portfolio of claims across our lines of business and ensure their efficient assessment in accordance with the the business. To provide quality customer service by building client relationships and resolving customer first contact complaints and disputes.

**Your new role**
- Provide optimum levels of customer service by answering any questions professionally, listening and developing a rapport with the customer and taking all necessary action to meet customer expectations and solve customer problems in a timely and efficient way.
- Process all claims having regard to the validity of the policy/claim, policy limits, the circumstances surrounding the claim, cost containment opportunities and Company service standard requirements/time-frames for the processing and finalisation of all claims.

**What you'll need to succeed**
- Excellent communication skills, written and verbally
- Highly organised and able to handle variety of different task at any given time
- Ability to work in a co-operative manner with other team members and departments.
- Able to make decisions swiftly and put decisions into practical use.
- Demonstrated ability to deliver results in a high pressure environment
- Demonstrated ability to operate autonomously using initiative, sound reasoning, listening and decision making skills
- Tech Savvy
- Experience in insurance is essential
- Must be able to pass a Credit and Police check

**What you'll get in return**
- Impressive hourly rate + 8% holiday pay
- North Shore location (close to public transport)
- Excellent team culture and environment
- Temp to permanent opportunity

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #2761507



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