IT Support Specialist

18 hours ago


Auckland City, New Zealand HAYS Full time

This is not your typical IT Support Desk role You'll have exposure to cloud-tech & exciting projects.

**Your new company**
With over 50 employees, this organisation continues to grow and expand, they are a profitable business with a great history of success and innovation. Their clients include some of New Zealand's and Australia's largest corporate businesses and suppliers.

**Your new role**
as their IT Support Specialist you'll be providing support across three business units operating in a dynamic customer-centric environment. You'll be working in a tight-knit team of friendly and highly skilled individuals who take pride in making a real difference in the everyday experience of colleagues and clients.

your key responsibilities include:

- Provide first-line response and support for IT equipment and digital systems.
- Manage company wide IT related aspects for onboarding and offboarding of staff (equipment ordering, user management, troubleshooting,...)
- Support ongoing project work and system enhancements. Including information security management practices and cloud based tech projects.
- Coordinate and attend to IT requests, incidents, and changes within the IT service management context.
- Coordinate and communicate training on new system enhancements and company policies.

**What you'll need to succeed**
Your communication and problem-solving skills are second to none, you enjoy working as part of a team, and you are a service minded person who prides in their ability to build, develop, and manage relationships with business stakeholders.

You'll bring:

- Experience with IT service management modern tools - JIRA is highly desirable.
- Solid understanding of Dynamics 365 CRM, Google Workspace, MSSQL, and google suite is a plus.
- self-motivation and organisation skills to meet deadlines, work independently, and influence others.

**What you'll get in return**
The opportunity to join a growing organisation that offers:

- Stability and career growth - cloud tech exposure, project work exposure.
- Competitive salary
- Flexible work arrangements
- Continuous training and development
- Employee benefits program
- Diverse and vibrant team - regular social events.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Please note that to be considered for this role, you'll hold the legal right (a valid visa) to live and work in New Zealand. #2673255



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