Customer Service Rep

1 week ago


New Zealand Drake New Zealand Full time

Our client, a global leader in the Dental industry, is recruiting for an experienced customer service / order processor to join their team.
The sucessful applicant will enjoy working in their beautiful premises based in Rosedale and will be communicating and supporting dentists, hygienists, dental technicians and assistants.

**What to expect within this role**:
Fielding customer queries by phone, pertaining to product orders, deliveries or supply
Assisting with the needs of the sales and operations teams.
Liaising with Operations, Inwards Goods Administrator and Purchasing
Following up on customer enquiries pertaining to product, deliveries, or supply.
On a small number of occasions there will be face to face dealings with customers
This role is Monday-Friday, 8.30am - 5.00pm

**Skills and experience**:
Experience in the healthcare industry or dental industry would be advantageous
Exceptional attention to as well as accurate data entry.
Good with processes and system savvy.
The ability to prioritize and manage time.
Excellent communication skills, both written and verbal.
Ability to multitask in a fast paced, open office environment.
Experience with SAP or similar software an advantage.

**What's on offer**:
Onsite parking
Health Insurance
Life Insurance
A 360 Induction process to help you understand the business and your role.
A welcoming space with a friendly atmosphere
This might be a multinational European orga however, it is still run as a family business since 1923, and you too will feel part of the family.

That is efficient and enjoys interacting with our valued customers and offering superb customer service on the phone
looking for longevity in a role.
has a friendly, welcoming manner.
organised, likes to get things done and takes pride in their work.
someone who has either previously worked in a similar industry or in a system processing role.


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