Facility Management Technician

**Job ID**: 287119
- **Date posted**: 11/04/2025

Want to make something extraordinary? Come make it at IKEA. We’re opening our first store in Aotearoa. This is your chance to become part of the IKEA whānau and be part of something historic from day one. Together with all our co
- workers, we’re on a mission to create a better every day for the many people. Now, we’re preparing to bring that mission to the many KiwisBecause we know that great ideas can come from anywhere, everyone has the potential to make a real impact at IKEA. Whether you're a creative thinker, a problem solver, or someone who loves helping others, there’s room for you to grow here. Now it's your turn to help assemble our story in Aotearoa.Working at IKEA has its benefits and rewards
- 5 weeks of Paid Annual Leave, Parental Leave Pay, and more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% discount for co-workers
- Affordable, nutritious meals with complimentary drinks in our co-worker restaurant.
- Provided co-worker uniform

But that’s enough about us. Over to you now. **Why we will love you** In this role, you will support the facility management of the IKEA New Zealand, in your toolkit you have:

- Professional experience in facility management and building services in day-to-day operations.
- Excellent technical know-how and experience in troubleshooting facility systems (building management systems, HVAC, energy management and much more).
- You are skillful with your hands, optimising systems, doing minor repairs & adjustments, that do not require certifications. Qualifications in electric, mechanical or hydraulic building maintenance are very welcome.
- Just like us, you love a manual and are able follow a set of instructions, understanding building assets and how to operate them.
- Sound knowledge of legal standards, regulations and compliance in the field of facility management, HSE (Health, Safety &. Environment) and contractor management.
- An open personality who communicates clearly and likes to work independently, accurately and reliably.
- A service-minded & solution-oriented approach to work, a team player and thrive in a fast-paced environment.
- Robust skills and experience in how to effectively manage competing priorities, and approach situations in a calm and logical way.
- Confidence using Microsoft Office suite, CAFM and are open to learning new apps.

You’re all for creating an engaging and inclusive co-worker experience where everyone can bring their whole selves to work. You reflect what IKEA stands for and the IKEA values, with the ability to lead our business through our people. **About this work area** As a committed, open-minded and curious Technician, you will support the IKEA Sylvia Park store and External Warehouse in all technical areas of facility management as a trusted and valued contact person. Energy and Building Services Maintenance is part of our FM scope, which includes all repairs, maintenances or refurbishments of the building and its surroundings and technical building systems. These include sprinkler systems, refrigeration, air conditioning, heating and ventilation systems as well as sanitary facilities and loading technology. Your responsibilities will include, but are not limited to:

- You will look after the sites and their technical building systems and ensure our safety in the workplace and the smooth running of store and warehouse operations.
- Securing that assets are managed effectively and efficiently, including safety, compliance, maintenance and improvement to ensure a safe and operational environment for the business, co-workers and customers.
- Performing daily standard routines, inspection, testing and maintenance, repairs & improvements.
- Supervising works executed by an external FM supplier, maintaining strict adherence with all applicable local regulations and internal mandatories
- Conduct and document safety checks / maintenance on the technical building systems.
- Carry out repair and maintenance work as well as new installations.
- Coordinate and supervise external companies.
- Respond to issues ensuring customer oriented and timely resolutions.
- Fulfilling administrative requirements to maintain inventory accuracy, to keep track of all reported cases and to enable a complete and correct follow-up.
- Ensuring relevant and regular feedback for all reported cases to the respective issuers. Be the main contact partner for all reported cases issued by external/internal stakeholders of the unit
- Supporting with internal FM-related checks and reviews as well as participate in internal and external audits and certification.
- Together with your Facilities Management colleagues, you will be on a rotating roster that includes evenings & weekends to ensure coverage for the IKEA store & external warehouse.

To be considered for this role experience in the following is essential:

- 2 years’ experience in Facilities Management, Building Mai