Assistant Product Owner

5 days ago

Auckland City, New Zealand Auckland Transport Full time

At Auckland Transport we're on a continuous journey to change the way we deliver service to our customers. We're working to shape our city and provide transport choices for a growing, vibrant Auckland. Our people are a diverse team of forward thinking, passionate individuals who provide innovative and realistic insight to the city's transport challenges. As catalysts for change, each and every one of our team has a pivotal role in moving Auckland forward. We have a plan, join us and help make it a reality

We focus on exceptional people experiences and creating a culture where our people can thrive. To help us on this journey, we have an awesome opportunity for growth for an Assistant Product Owner.

**Te Whiwhinga mahi | The opportunity**

**This role will work across Auckland Transport (AT) and with external stakeholders and customers to support the delivery of the Customer Experience strategy and communicate the aspiration of becoming a customer-centric organisation.**

**As an Assistant Product Owner, you will support and assist Product Owners to define product epics and features and in the grooming and delivery of product backlogs. Working across the whole product portfolio (Web, AT Mobile & Journey Planner, Payments, Disruptions and Wayfinding) you will assist with work assigned based on priorities at any given time.**

**Ko koe tēnei | About you**

To really excel in this role you will have:

- Experience providing support to ensure an agile squad runs effectively, working with cross functional teams on projects and initiatives.
- Experience in working with multiple stakeholders in a complex environment.
- Experience working in a customer experience / innovation or product development environment.
- Ability to help support a customer centred culture with cross functional teams through relentless customer focus.
- Ability to support a squad using agile tools and methodologies
- Ability to help stakeholders provide a unified customer experience.
- Effective interpersonal and communication skills.
- Creative problem solver with timely ability to pre-empt problems.
- Professional, pragmatic and customer focused.

With you, you will bring a customer-centric approach to the delivery of your work, with an ability to see the bigger picture whilst working on tightly framed deliverables. As a naturally influential person, you will assist in moving others towards a common vision or goal. Ideally, you would have a Bachelor's degree in Marketing, Business, Project Management or another relevant field.

A qualification in Agile methodology would be seen advantageous but not essential.

Think you could be a good fit but don't meet every criteria? Above all, we're interested in hiring someone who is customer focused and brings with them a great attitude and an enthusiasm for improving the way that Aucklanders travel.

**Ko wai mātou | About us

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