Product Designer

We provide **premium cloud-based practice & workflow management software** solutions to veterinary businesses around the world. Our intuitive and innovative **ezyVet & Vet Radar** products transform the way our customers manage their clinics, specialist centres, hospitals or universities by giving them more time and the tools to better care for our furry friends. **So, what's your mission?** Our customers are at the heart of everything we do and we get a real buzz out of helping them to do their best work through our software. As a Product Designer you will get to collaborate with vets and their teams to design features that will make a real difference to their day to day. **Are your whiskers twitching yet?** - We are passionate about providing intuitive user-friendly software and so are constantly looking at ways to improve. A big part of that is in you having your ears to the ground listening to the pain points that our customers are experiencing - To really define the problem you will engage customers via feedback request forums, one to one conversations, onsite visits and online video conversations - Design, ideate, problem solve Be in your creative element coming up with solutions and interactive prototypes using your UI and UX skills - Develop and roll out testing with our amazing network of customers who are in our testing group, as well as some of our engineers and wider ezyVet staff. Gather feedback, listen, adapt and flesh out the solution so you are confident that the product will be of real benefit and solve the initial problem - Create a well-considered design plan and work with our Product Owners and Engineers to bring the solution to life Figure out what success will look like and how we will know if the feature has landed as expected - As a company we are scaling up at pace which brings with it the opportunity for this role to be part of that growth in terms of providing mentoring and leadership in the design space **I reckon you must be a pretty creative cat Do you also have these spots under your fur..?** - Empathetic and able to put yourself in the customers shoes, boots, paws - Product design or similar experience, including prototyping and user testing - Sharp UX and UI claws, or skills (ideally skills) - Good understanding of the software development process - Experience of working in an Agile methodology is beneficial - Clear communicator and a great listener - Thrives in a dynamic environment, keeping you on your hooves **What's on offer**: - Meaningful work with real global purpose. The type of challenge that build careers - Structured onboarding, induction, ongoing training and transparent performance driven professional development - Rewarding salary packages including lucrative retention and incentive schemes for all - Continuous L&D (both internal and externally) - Great tech kit for both work and personal use - Sweet office space to collaborate - including a gym and roof top bar - Coffee + snacks + catered lunches at least three days a week - Awesome colleagues who will quickly become your second family - Animal friendly office - woof woof **What's next?** Our goal is to get ahead of the backlog and automate manual processes wherever possible without sacrificing quality. If you are up for the challenge, you will join a fun company well and truly on the up, help build a culture to be proud of and revel in the delight of knowing you are creating something great If you are not quite sure what to make about this quirky SaaS company - never fear - we are well past that "startup" phase and have the backing of a very prestigious fortune 500. ezyVet & Vet Radar, powered by IDEXX, have over 230 employees sitting within the global IDEXX family of 9k+. We've got offices in London, Dallas, and Auckland servicing an exponentially increasing customer base in over 18 countries. Join us on our mission to improve our customers' lives, grow the careers of our people, and raise the level of animal health care through technology.