Summer Visitor Services Representative 2025

5 days ago

Auckland City, New Zealand Auckland Council Full time

Spend your summer in the stunning Waitākere Ranges
- Level up your career journey by joining Auckland Council's Regional Parks team
- Deliver exceptional Manaakitanga and share your passion for Auckland’s natural spaces

**He angitūtanga: The opportunity**

Arataki Visitor Centre is seeking a friendly and motivated **Summer Visitor Services Representative**for a **3-month fixed term.**

This role involves a **5-day work week**, including **weekends and public holidays**, as Arataki Visitor Centre operates **364 days a year**. The likely rostered shift is **Wednesday to Sunday**, so flexibility and a passion for engaging with people are key.

**This is a fixed term and full-time position with 40 hours per week, paying $28.95 per hour. The fixed term duration is 12th November 2025 - 22nd February 2026.**

**To view the position please click**_ _**_here_**_._**

**Te hiranga o tēnei mahi: Why this role matters**

Join the team at one of Tāmaki Makaurau Auckland’s most treasured natural playgrounds, where your mahi will help visitors connect with nature and deepen their understanding of our Regional Parks.

As a key ambassador for Auckland Council and Regional Parks, you’ll provide engaging, informative experiences while fostering strong relationships with the local community. Your focus will be on sharing the rich stories, ecology, and recreational opportunities of the Waitākere Ranges and surrounding parks.

**Ngā kawenga matua: Key responsibilities**
- Assisting visitors with track information and local highlights
- Supporting and delivering activities, crafts, events, and school holiday programmes
- Managing bookings and general enquiries for activities and community groups
- Providing excellent customer service at the Arataki retail store
- Upholding and demonstrating Manaakitanga in every interaction

**He kōrero mōu: About you**

Your background will include customer service, ideally gained in **Tourism, Hospitality, Events**, or other **Service industries**.

You’ll be a great team player and will be able to demonstrate:

- A **real passion for delivering excellent customer service**:

- A **full, clean and valid New Zealand driver’s licence**:

- **Knowledge of Te Reo Māori** - this would be a strong advantage

**Ngā āhuatanga kei a mātou: What we offer**

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive.

Together, we can create a Tāmaki Makaurau we can all be proud of. As part of our organisation, please view a range of our: benefits

**Application close date**:Wednesday 1st October 12am NZST
- Our employer Kiwisaver contribution is additional to base salary offered._

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