Compliance Manager

2 weeks ago

Auckland City, New Zealand The Warehouse Full time

Company Description

The Warehouse Group (TWG) looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders. We have recently embraced a brand-led model, ensuring we remain laser-focused on our customers and markets specific to them. Retail is more competitive than ever, and we need to bring our A game..

Job Description

We are looking for an experienced Compliance Manager to be the trusted advisor who keeps our business sharp, aligned, and confident when it comes to compliance. This role is all about driving continuous improvement across our enterprise-wide compliance framework. You’ll be the go-to for guidance, keeping us aligned with legislation, embedding robust processes, and making sure our teams feel empowered and equipped to meet their obligations.

Snapshot of the role:

- Keeping our compliance framework sharp - reviewing policies, procedures and controls so they’re not only compliant but practical and effective
- Staying across the latest regulatory developments (FTA, CGA, Privacy, Product Safety Standards, etc.) and translating these into what they mean for our business
- Supporting leaders and teams to understand their responsibilities, bringing complex requirements to life through training, coaching and communication
- Working closely with teams like Legal, Product, Customer Care, Loss Prevention, QA, Finance, Logistics and more - you’ll be a trusted partner across the business
- Supporting Group-wide IP matters - from breaches and requests through to litigation support and portfolio maintenance

Qualifications

You’re someone who gets energy from problem-solving, building strong relationships and rolling up your sleeves when needed.

Ideally, you’ll bring:

- Proven experience in compliance, governance, legal, or risk roles
- A solid understanding of New Zealand regulatory frameworks
- The ability to balance detail with the bigger picture, influencing decision-making across all levels of the business
- Strong communication skills - you can translate legal and compliance jargon into clear, practical guidance
- A proactive mindset - you don’t just spot risks, you bring collaboration and solutions

Additional Information

We offer a dynamic, supportive team environment within a business that cares about and recognises individuals. We offer a range of benefits that work for you, your lifestyle and your career which include:

- Discounts across all of our brands
- Paid birthday day off
- Free parking at our Northcote Support Office
- Flexible working arrangements (up to 2 days working from home per week)
- 26 weeks paid parental leave
- Onsite cafe + gym
- A range of wellbeing support

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