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Patient Experience Coordinator

2 weeks ago

Hamilton, Waikato, New Zealand I-Med Radiology Network Full time

About This Opportunity

We are seeking an enthusiastic and dedicated individual to join our team as a Patient Experience Coordinator. As a key member of our booking team, you will play a vital role in ensuring a positive experience for our patients, families, and visitors.

Your Key Responsibilities:

  • Coordinate the scheduling of patient appointments
  • Provide exceptional customer service, responding to queries and concerns in a timely and professional manner
  • Collaborate with other teams to ensure seamless delivery of our services

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing competing demands
  • A positive attitude and a genuine desire to help others

About I-Med Radiology Network

We are a leading diagnostic imaging network, providing medical imaging and radiology services across Australia and New Zealand. With over 450 doctors and 4,000 staff actively sharing clinical knowledge and expertise, we strive to deliver high-quality care and service to our patients and referrers, every time.