Patient Support Specialist

3 days ago


Hamilton, Waikato, New Zealand Waikato District Health Board Full time

About the Job
As a Call Centre Operations Coordinator with Waikato District Health Board, you will play a critical role in ensuring the smooth operation of our call centre. This includes providing exceptional customer service, handling non-clinical inquiries, and resolving complaints. If you have excellent problem-solving skills and a passion for working in a fast-paced environment, we encourage you to apply.

Key Responsibilities
* Provide exceptional customer service through various channels* Handle non-clinical inquiries and resolve complaints* Maintain accurate records and databases* Collaborate with internal teams to improve services* Develop effective relationships with internal employees*

About Us
Waikato District Health Board is a forward-thinking organization that values innovation and excellence in patient care. Our team is dedicated to making a positive impact in the lives of our patients and their families.



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