Customer Experience Lead

4 days ago


Hamilton, Waikato, New Zealand Hamilton City Council Full time

**Key Responsibilities**

The Business Development Manager will play a key role in shaping the future of Hamilton Pools by implementing growth initiatives and leading a high-performance team. Key responsibilities include:

  • Driving sales and revenue generation across Waterworld and Gallagher Aquatic Centre
  • Providing exceptional customer service and ensuring customer satisfaction
  • Collaborating with Marketing teams to optimise sales funnels and improve business outcomes
  • Managing budgets and analysing sales data to inform business decisions

**Requirements**

To be successful in this role, you will need:

  • Proven experience in business development and sales management
  • Demonstrated ability to lead a team and build a strong culture
  • Excellent communication and problem-solving skills
  • Able to work autonomously and as part of a team

**What We Offer**

We offer a competitive salary of circa $108k, free health insurance, and a range of benefits including flexible working, professional development opportunities, and wellbeing days. As a valued member of our team, you will have access to a dynamic and supportive work environment and the opportunity to positively impact the lives of Hamiltonians.



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