Store Director

3 days ago


Hamilton, Waikato, New Zealand New Zealand Red Cross Full time

Retail Store Director Opportunity:

About the Role:

  • This exciting opportunity will see you take on the challenge of leading our Hamilton East shop's sales and customer experience teams.
  • You will be responsible for developing and implementing strategies to drive sales growth, improve customer satisfaction, and enhance the overall shopping experience.

Your Key Responsibilities:

  • Lead the sales and customer experience teams to achieve sales targets and improve customer satisfaction.
  • Manage store operations, including inventory management, visual merchandising, and cash handling.
  • Collaborate with cross-functional teams to ensure seamless execution of retail initiatives.
  • Stay up-to-date with industry trends and competitor activity to inform strategic decision-making.

Requirements:

  • Demonstrated knowledge of retail operations, sales drivers, and customer service principles.
  • Minimum 2 years' experience in a management role, preferably in retail or a customer service-oriented field.
  • Strong leadership and communication skills, with a passion for sustainable fashion and community impact.
  • Ability to work under pressure, manage conflicting priorities, and meet deadlines.


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