Avionics Systems Engineer

2 weeks ago


Auckland, Auckland, New Zealand Panasonic Avionics Corporation Full time

Company Overview
Panasonic Avionics Corporation is a leader in the development of innovative in-flight entertainment systems. With a history spanning over 40 years, we have established ourselves as a pioneer in this industry.
We are committed to delivering exceptional products and services that exceed our customers' expectations.

Job Description
The Customer Support Field Engineer represents Panasonic Field Engineering interests in the resolution of technical issues with other departments and airlines engineering teams.
This role will perform on-site support, provide technical guidance, and train airline customers and OEMs to ensure product requirements, performance, and reliability objectives are met.

Responsibilities
Investigate and resolve technical issues related to IFEC hardware, network, software, and services in line-fit, retrofit, and in-service environments.
Provide troubleshooting assistance and support for IFEC hardware, network, software, and services, including new hardware installations, modifications, wiring, software, issue isolation, and resolution.

Required Skills and Qualifications
Associate's Degree or equivalent in Computer Science, Information Technology, Electronics, Engineering, or related field; or 5 years of experience in engineering, information technology, electronics/avionics systems, software, or broadcast technology.
Experience in identifying engineering problems in software and hardware and reporting to Field Engineering management.
Ability to work independently and establish work priorities.
Ability to tailor communication style to different audiences (technical vs non-technical).

Benefits
We offer a comprehensive benefits package, including competitive salary, comprehensive health insurance, retirement plan, and opportunities for career growth and professional development.

Others
This role requires full working rights in New Zealand and the ability to maintain a detailed working knowledge of aircraft avionics systems that interface with Panasonic equipment.



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