Retail Operations Manager

7 days ago


Hamilton, Waikato, New Zealand Pandora AS Full time

About Us

Pandora A/S is a leading brand in the luxury jewelry market. We are committed to providing an unforgettable customer experience and setting the standard for excellence in retail operations.

Job Summary

We are seeking a highly capable leader to join our team as an Assistant Store Manager. As a key member of our store leadership team, you will be responsible for driving sales and profitability, ensuring excellent customer service, and developing a high-performing team.

Key Responsibilities

  • Drive sales and profitability through effective stock control, store procedures, and team management
  • Lead by example and inspire a culture of exceptional customer service
  • Develop and motivate a high-performing team to achieve targets
  • Support the Store Manager in ensuring the commercial success of the store
  • Manage store security, team rotas, and sales performance tracking

Requirements

  • Proven experience in driving sales and profitability in a retail environment
  • Passion for delivering exceptional customer service
  • Strong communication and leadership skills
  • Ability to adapt to changing business needs
  • Positive attitude and enthusiasm for Pandora product and values

Benefits

  • Competitive rewards package
  • Generous staff discount on all Pandora products
  • A day off on your birthday
  • Subsided Health Insurance
  • Retail Bonus Scheme
  • Employee Assistance Program


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