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Retail Operations Manager

3 weeks ago

Hamilton, Waikato, New Zealand Bunnings Full time

About Us

Bunnings is a leading retailer of home improvement and lifestyle products in Australia and New Zealand.

We're a major supplier to project builders, commercial tradespeople, and the housing industry, operating from a network of stores, trade centres, frame and truss sites, and online.

As a Store Manager at Bunnings, you'll be part of a passionate and diverse team that's committed to providing an exceptional customer experience.

Job Description

The successful candidate will have demonstrated leadership ability, with a focus on driving teams of over 50. Previous experience in big box retail or a multi-site leadership role in speciality retail is essential.

You'll be responsible for managing the day-to-day operations of the store, delivering a compelling customer experience, and coaching and empowering your team to work, think, and act safely.

Key responsibilities include:

  • Developing strategies and processes to ensure continuous improvement
  • Overseeing the development of the wider team with a clear focus on growing the capability of all team members
  • Preparing budgets and maximising sales and profit through managing inventory, visual merchandising, and marketing
  • Engaging the local community and identifying opportunities for community events and projects

Required Skills and Qualifications

To succeed in this role, you'll need:

  • Demonstrated leadership ability with a focus on driving teams of over 50
  • Previous experience in big box retail or a multi-site leadership role in speciality retail
  • A friendly, informal, and consultative style when working with others
  • A proven record of building service-focused teams
  • Experience in coaching and developing others
  • Experience in leading budgets and maximising profit growth
  • The ability to support and drive change
  • A strong safety awareness
  • Flexibility to work rotational rosters, public holidays, and weekends

Benefits

As a valued member of our team, you'll enjoy:

  • Team discount at Bunnings and other Wesfarmers brands
  • Free standard OnePass membership
  • Access to over 100+ exclusive team member benefits across health, shopping, travel, and stay, wealth, work, and leave
  • 12 weeks paid parental leave, regardless of gender
  • Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

What We Need From You

We strive to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. If you require adjustments, please let us know and we can provide the most appropriate support for you.