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Retail Operations Manager

2 weeks ago

Hamilton, Waikato, New Zealand Retailworld Resourcing PTY Ltd. Full time

Company Overview:

Retailworld Resourcing PTY Ltd. is a renowned brand known for its high-quality furniture and homewares, offering a stunning collection that spans from timeless vintage styles to sleek contemporary designs.

Salary & Benefits:

The successful candidate will be rewarded with a competitive salary, the opportunity to earn annual bonuses of $5k when their store achieves its monthly sales target, along with great staff discounts.

About the Role:

We are seeking a personable and motivated Store Leadership Professional to join our high-performing team in Hamilton.

Key Responsibilities:

  • Coach, motivate, and uplift your team to smash sales targets and KPIs
  • Deliver standout, consultative service that leaves a lasting impression
  • Build meaningful connections with customers who'll keep coming back
  • Nurture a positive, people-focused team culture every single day
  • Oversee daily store operations

Requirements:

  • Proven 3 years of leadership experience in retail, ideally within furniture, big box, or large-format settings
  • Demonstrates strong consultative sales and exceptional customer service skills
  • Confident in managing the full sales process, including administration
  • Communicates with clarity, empathy, and a solutions-focused approach
  • Thrives in small teams and excels at fostering a collaborative and supportive environment
  • Consistently exceeds sales and KPI targets

Growth Opportunities:

Lots of opportunities for growth and career progression in the business.