Retail Operations Manager

1 week ago


Hamilton, Waikato, New Zealand Accent Group Full time

Welcome to Accent Group Limited, a global leader in the footwear industry, where we're not just selling shoes; we're shaping lifestyles. Our innovative designs, superior comfort, and commitment to providing the ultimate walking experience have made us synonymous with fashion-forward and comfortable footwear.

The Role & Responsibilities:

We are looking for an experienced Retail Operations Manager to take over a portfolio of Skechers stores in our business across The Waikato Region Working side by side with the National Retail Sales Manager to lead, develop and motivate your teams and contribute to the overall commercial success of Skechers.

To be successful in this role, you should have experience in the following:
  • Ensure efficient operation of stores across Auckland to achieve optimal results in sales targets, KPI's, store presentation, visual merchandising, stock levels, wage control and shrinkage.
  • Motivate your Store Managers to achieve optimal results in KPI's & added value targets across stores.
  • Closely monitor store sales in order to achieve daily, weekly, monthly and yearly targets - acknowledge outstanding results and identify any areas of missed opportunity.
  • Effectively manage the wage costs across Auckland to weekly wage targets and company rostering standards.
  • Coach and mentor Store Managers to maintain high team morale and encourage the development of their store teams by ensuring training and succession plans are in place.
  • Train Area Managers to understand and enhance their skills in the recruitment and selection of team members in line with their stores needs and skill gaps, as well as implementation of regular performance reviews.
  • Ensure efficient OH&S management and adhere to state and national OH&S legislation.
Benefits & Culture:
  • A competitive base salary + super + car allowance + tools of the trade.
  • A lucrative bonus and incentive structure.
  • 40% off Accent Group brands | Hype DC, Skechers, Platypus, Vans & many more.
  • Access to our Employee Benefits program which includes discounted Gym Memberships & Health Insurance packages.
  • Be a part of Accent Group leadership conferences, awards nights, product launch events and much more.
  • Work amongst premium product alongside fellow passionate and dedicated sneakerheads.
  • Training & development to grow your career.


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