Current jobs related to Customer Retention Specialist - Auckland, Auckland - Amadeus

  • Customer Retention Marketing Specialist

    6 days ago

    Auckland, Auckland, New Zealand DoorDash Full time

    About the RoleWe are seeking a highly skilled Customer Retention Marketing Specialist to join our team. In this role, you will be responsible for creating strategic programs and communications to increase retention and engagement of our customers using email, SMS, push notifications, in-app messaging, and promotions.You will report to our Manager of...

  • Customer Retention Lead

    8 hours ago

    Auckland, Auckland, New Zealand Tradify Limited Full time

    In this key role, you will have the opportunity to make a significant impact on the lives of tradespeople by providing them with the tools and support they need to succeed. As a Customer Retention Lead, you will be responsible for developing and executing strategies to improve customer retention rates, reduce churn, and increase customer satisfaction. Your...

  • Marketing Associate, Customer Retention Specialist

    4 days ago

    Auckland, Auckland, New Zealand DoorDash Full time

    About UsAt DoorDash, we're on a mission to empower local economies by delivering goods and connecting customers with their favorite merchants. Our team is passionate about innovation and customer satisfaction.About the RoleWe're seeking a Senior Associate, CRM Marketing to help create strategic programs and communications that increase customer retention and...

  • Loyalty and Retention Specialist

    4 days ago

    Auckland, Auckland, New Zealand Bendon Limited Full time

    About Bendon LimitedWe've been a leading lingerie brand for over 78 years, committed to creating exceptional customer experiences. Our goal is to build long-lasting relationships with our customers, making them feel confident and valued.Our Vision:We aim to revolutionise the way we engage with our customers, using data-driven insights to drive loyalty and...

  • Retention Consultant

    2 weeks ago

    Auckland, Auckland, New Zealand NZME New Zealand Full time

    THE OPPORTUNITY:Does providing exceptional customer satisfaction matter to you? Are you energetic, motivated, calm in a storm, and sales savvy? Understand the needs of others? If so, we have the role for youThis is a challenging, but hugely rewarding position; you're the "cheerful face on the end of the phone" for NZME customers. Sound like you? The...

  • Customer Experience Specialist

    4 days ago

    Auckland, Auckland, New Zealand Star Group Full time

    Are you a customer-centric individual with a passion for delivering exceptional service? We're looking for a Customer Experience Specialist who shares our commitment to exceeding customer expectations and building long-term relationships.You will work closely with our customer-facing teams to understand customer needs and preferences, develop tailored...

  • Customer Journey Specialist

    4 days ago

    Auckland, Auckland, New Zealand StudentUniverse Full time

    We are a proud global travel retailer looking for a skilled Marketing Automation Specialist to join our family.About YouWe are looking for someone with a marketing degree, or equivalent experience and skills. You will be proficient in implementing direct marketing campaigns and have a strong understanding of eDM platforms.You will also be able to work...

  • Customer Engagement Specialist

    4 days ago

    Auckland, Auckland, New Zealand FleetPartners Group Full time

    FleetPartners Group is an ASX 300 listed financial services company looking for a Customer Engagement Specialist to join its small but fun marketing and channel sales team. The successful candidate will be responsible for developing and executing email marketing campaigns that drive customer engagement and retention across all FleetPartners audience...

  • Retention Marketing Manager

    4 days ago

    Auckland, Auckland, New Zealand Bendon Group Full time

    About UsBendon has been a leader in the lingerie industry for over 78 years. Our mission is to craft beautiful products that create exceptional customer experiences.We believe in building deep, lasting connections with our customers. When they feel confident and valued, they keep coming back. We're searching for a passionate and data-driven CRM & Loyalty...

  • Retention Marketing Program Manager

    6 days ago

    Auckland, Auckland, New Zealand DoorDash Full time

    Key ResponsibilitiesDevelop and implement effective email marketing campaigns to drive customer retention and engagement.Collaborate with cross-functional teams to identify opportunities for improvement and develop targeted solutions.Analyze campaign performance data to inform future marketing efforts and optimize results.Stay up-to-date on industry trends...

  • Exceptional Customer Experience Specialist

    4 days ago

    Auckland, Auckland, New Zealand JACOBS DOUWE EGBERTS Full time

    The RoleWe are seeking an experienced Exceptional Customer Experience Specialist to join our Supply Chain team in Auckland. As a key member of our team, you will be responsible for developing and implementing strategies to improve customer satisfaction and retention.Main ResponsibilitiesDevelop and implement customer service strategies to drive customer...

  • Email and SMS Marketing Strategist, Retention Programs

    4 days ago

    Auckland, Auckland, New Zealand DoorDash Full time

    About the Job DescriptionWe're seeking a Senior Associate, CRM Marketing to help create strategic programs and communications that increase customer retention and engagement using email, SMS, push notifications, in-app messaging, and promotions. As a key member of our Retention Marketing team, you'll focus on critical segments across the customer lifecycle,...

  • Customer Experience Lead

    4 days ago

    Auckland, Auckland, New Zealand JACOBS DOUWE EGBERTS Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Experience Lead to join our team. As a key member of our Supply Chain department, you will be responsible for leading and supporting your team of Customer Relations Specialists. Your primary focus will be on delivering exceptional customer experiences and...

  • Success Solutions Specialist

    3 hours ago

    Auckland, Auckland, New Zealand Tradify Limited Full time

    We are committed to delivering exceptional customer experiences and building a world-class Customer Success function. As a Success Solutions Specialist, you will play a critical role in achieving this goal by developing and executing strategies to improve customer satisfaction, retention, and growth. Your focus will be on designing and implementing solutions...

  • Global Customer Experience Director

    3 days ago

    Auckland, Auckland, New Zealand Jacobs Douwe Egberts Full time

    Role OverviewWe are looking for a highly skilled and experienced Global Customer Experience Director to join our Supply Chain team. This role will be responsible for leading and supporting a team of 5 Customer Relations Specialists in delivering exceptional customer experiences and satisfaction.Main ResponsibilitiesDevelop and implement strategies to improve...

  • Customer Retention Strategist

    2 days ago

    Auckland, Auckland, New Zealand Bank of New Zealand Full time

    Job SummaryThe Senior Product Manager - Loyalty Partners role at Bank of New Zealand is an exciting opportunity to join a fun organisation where we are proud of our culture and how we are helping New Zealanders to 'Find their way'. This role requires a talented individual to manage and grow the bank's loyalty partners, leading the development and management...

  • Customer Service Excellence Manager

    3 days ago

    Auckland, Auckland, New Zealand Jacobs Douwe Egberts Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Service Excellence Manager to join our Supply Chain team. This role will lead and support a team of 5 Customer Relations Specialists in delivering exceptional customer experiences and satisfaction.About the RoleLead, train, and motivate the customer service team, setting performance...

  • Marketing Automation Specialist

    2 days ago

    Auckland, Auckland, New Zealand Fleetpartners Full time

    We are seeking a skilled Marketing Automation Specialist to join our team. As a key member of our Marketing department, you will be responsible for leveraging your expertise in email marketing and customer data programs to set up, optimise, and manage the lifecycle communications program for our different FleetPartners audiences.\You will develop and execute...

  • Customer Success Specialist

    4 days ago

    Auckland, Auckland, New Zealand Zoho Full time

    Zoho is a leading software company that provides a range of applications for businesses, including sales, marketing, customer service, and accounting.We're seeking a highly experienced sales professional to join our team as an Account Manager.The key responsibilities of this role include:Primary ownership and accountability for ensuring customer growth,...

  • Customer Insights Specialist

    4 days ago

    Auckland, Auckland, New Zealand Suntory Holdings Limited Full time

    Job DescriptionAs a key member of our team, you will play a vital role in driving business success by analyzing route-to-market data and delivering actionable insights to stakeholders. Your expertise will enable us to make informed decisions, drive growth, and enhance customer experiences.Key ResponsibilitiesEvaluate customer route performance through...

Customer Retention Specialist

7 days ago

Auckland, Auckland, New Zealand Amadeus Full time

Job Summary: The CSM Specialist plays a vital role in driving revenue growth and ensuring customer satisfaction. Key responsibilities include:

  • Managing customer relationships and identifying opportunities for upselling and cross-selling
  • Developing and implementing sales strategies to drive revenue growth
  • Collaborating with cross-functional teams to ensure seamless delivery of services
Key qualifications include a strong understanding of the hospitality industry, excellent communication and conflict resolution skills, and the ability to work effectively in a fast-paced environment.