Customer Retention Marketing Specialist

5 days ago


Auckland, Auckland, New Zealand DoorDash Full time
About the Role

We are seeking a highly skilled Customer Retention Marketing Specialist to join our team. In this role, you will be responsible for creating strategic programs and communications to increase retention and engagement of our customers using email, SMS, push notifications, in-app messaging, and promotions.

You will report to our Manager of Retention Marketing and focus on critical segments across the customer lifecycle, identifying ways to surface the right message to the right customer at the right time in the right channel. This will include personalized merchant selection, triggered customized communications based on user behavior, and strategies around our largest brand launches.



  • Auckland, Auckland, New Zealand DoorDash Full time

    About UsAt DoorDash, we're on a mission to empower local economies by delivering goods and connecting customers with their favorite merchants. Our team is passionate about innovation and customer satisfaction.About the RoleWe're seeking a Senior Associate, CRM Marketing to help create strategic programs and communications that increase customer retention and...


  • Auckland, Auckland, New Zealand DoorDash Full time

    As a Senior Associate, CRM Marketing, you will have the opportunity to work with a talented team of marketers to create strategic programs and communications to increase retention and engagement of our customers. You will report to our Manager of Retention Marketing and focus on critical segments across the customer lifecycle, identifying ways to surface the...


  • Auckland, Auckland, New Zealand Bendon Group Full time

    About UsBendon has been a leader in the lingerie industry for over 78 years. Our mission is to craft beautiful products that create exceptional customer experiences.We believe in building deep, lasting connections with our customers. When they feel confident and valued, they keep coming back. We're searching for a passionate and data-driven CRM & Loyalty...


  • Auckland, Auckland, New Zealand DoorDash Full time

    Key ResponsibilitiesDevelop and implement effective email marketing campaigns to drive customer retention and engagement.Collaborate with cross-functional teams to identify opportunities for improvement and develop targeted solutions.Analyze campaign performance data to inform future marketing efforts and optimize results.Stay up-to-date on industry trends...


  • Auckland, Auckland, New Zealand Chorus Nz Limited Full time

    **Our Story**We are Chorus, a pioneering organisation empowering Aotearoa's digital future with ultra-fast fibre. Our mission is to unleash potential through connectivity, driving better futures for New Zealand.The RoleWe are seeking a dynamic leader to join our senior leadership community as the Head of Customer Retention & Loyalty Leader. This pivotal role...


  • Auckland, Auckland, New Zealand Bendon Limited Full time

    About Bendon LimitedWe've been a leading lingerie brand for over 78 years, committed to creating exceptional customer experiences. Our goal is to build long-lasting relationships with our customers, making them feel confident and valued.Our Vision:We aim to revolutionise the way we engage with our customers, using data-driven insights to drive loyalty and...


  • Auckland, Auckland, New Zealand Fleetpartners Full time

    We are seeking a skilled Marketing Automation Specialist to join our team. As a key member of our Marketing department, you will be responsible for leveraging your expertise in email marketing and customer data programs to set up, optimise, and manage the lifecycle communications program for our different FleetPartners audiences.\You will develop and execute...


  • Auckland, Auckland, New Zealand Dimension Software Full time

    **Career Opportunity**Dimension Software Ltd is seeking a seasoned Customer Retention Expert to join our team. The successful candidate will have a proven track record of success in building and maintaining long-term client relationships, driving revenue growth, and delivering exceptional customer service.**Responsibilities**Developing and executing...

  • Head Of Retention

    6 days ago


    Auckland, Auckland, New Zealand Chorus Nz Limited Full time

    Nau mai, haere mai.We're Chorus.You may have already heard about us and know we're the team empowering Aotearoa's digital future with our ultra-fast fibre.We're a talented bunch who are passionate about our purpose; Unleashing potential through connectivity.Enabling better futures for Aotearoa.Te Wahi | Where: AucklandTe Putake | Why we're hiring: This newly...


  • Auckland, Auckland, New Zealand DoorDash Full time

    About the Job DescriptionWe're seeking a Senior Associate, CRM Marketing to help create strategic programs and communications that increase customer retention and engagement using email, SMS, push notifications, in-app messaging, and promotions. As a key member of our Retention Marketing team, you'll focus on critical segments across the customer lifecycle,...

  • Customer Retention

    6 days ago


    Auckland, Auckland, New Zealand Chorus Nz Limited Full time

    Company OverviewChorus NZ Limited is a leading telecommunications company in New Zealand, committed to delivering ultra-fast fibre connectivity to its customers. Our goal is to empower Aotearoa's digital future by unleashing potential through connectivity.Job DescriptionWe are seeking an experienced Head of Customer Retention & Loyalty to join our senior...


  • Auckland, Auckland, New Zealand Talent Part time

    Marketing Automation Specialist - CONTRACT 15 to 20 hours per week $50 - $70 per hour Ellerslie location/hybrid working 3-month part time contract, possibility to extend About you I have a great part time contract role available with an awesome business who are the leading providers within their industry We are looking for an experienced and passionate...


  • Auckland, Auckland, New Zealand StudentUniverse Full time

    We are a proud global travel retailer looking for a skilled Marketing Automation Specialist to join our family.About YouWe are looking for someone with a marketing degree, or equivalent experience and skills. You will be proficient in implementing direct marketing campaigns and have a strong understanding of eDM platforms.You will also be able to work...


  • Auckland, Auckland, New Zealand FleetPartners Group Full time

    FleetPartners Group is an ASX 300 listed financial services company looking for a Customer Engagement Specialist to join its small but fun marketing and channel sales team. The successful candidate will be responsible for developing and executing email marketing campaigns that drive customer engagement and retention across all FleetPartners audience...


  • Auckland, Auckland, New Zealand Star Group Full time

    Are you a customer-centric individual with a passion for delivering exceptional service? We're looking for a Customer Experience Specialist who shares our commitment to exceeding customer expectations and building long-term relationships.You will work closely with our customer-facing teams to understand customer needs and preferences, develop tailored...


  • Auckland, Auckland, New Zealand Compass Group New Zealand Full time

    About the Role:We are seeking a Sales and Retention Coordinator to join our Marketing team in Auckland. This is a permanent part-time position, working 20 hours per week.Key Responsibilities:Collaborate with the sales and marketing teams to drive lead generation and retention.Configure and maintain the CRM system to ensure data accuracy and efficiency.Manage...


  • Auckland, Auckland, New Zealand Amadeus Full time

    Job Summary: The CSM Specialist plays a vital role in driving revenue growth and ensuring customer satisfaction. Key responsibilities include:Managing customer relationships and identifying opportunities for upselling and cross-sellingDeveloping and implementing sales strategies to drive revenue growthCollaborating with cross-functional teams to ensure...


  • Auckland, Auckland, New Zealand NZME New Zealand Full time

    THE OPPORTUNITY:Does providing exceptional customer satisfaction matter to you? Are you energetic, motivated, calm in a storm, and sales savvy? Understand the needs of others? If so, we have the role for youThis is a challenging, but hugely rewarding position; you're the "cheerful face on the end of the phone" for NZME customers. Sound like you? The...


  • Auckland, Auckland, New Zealand DoorDash Full time

    About YouWe're looking for a highly motivated and experienced Senior Associate, CRM Marketing to join our team. As a key member of our Retention Marketing team, you'll play a crucial role in creating strategic programs and communications that increase customer retention and engagement using email, SMS, push notifications, in-app messaging, and...


  • Auckland, Auckland, New Zealand StudentUniverse Full time

    We are a global travel retailer looking for a skilled Marketing Automation Specialist to join our team.About the RoleThe successful candidate will have a degree in marketing, or equivalent experience and skills. They will be proficient in implementing direct marketing campaigns and have a strong understanding of eDM platforms.A Salesforce Marketing Cloud...