Operations Improvement Analyst

2 days ago


Auckland, Auckland, New Zealand Xplor Full time
About Xplor

We're the first global platform combining SaaS with embedded payments and tools to help businesses grow and succeed. At Xplor, we believe that every conversation we have, every code line we write, and every interface we design is another opportunity for us to enrich our customers' experiences.

We operate in fast-growing 'everyday life' verticals: Education, Fitness & Wellbeing, Field Services, and Personal Services. Our global platform delivers secure, transparent, fast, and accurate payments through our cloud-based platform.

Job Role

This is a permanent, full-time role based out of our Auckland office, working 40 hours a week. As an Onboarding Data Specialist, you will be part of the Onboarding Team, responsible for ensuring a successful onboarding experience for new customers to Xplor's suite of software, payments, and parent engagement platforms.

Your key responsibilities will include supporting onboarding processes by analysing and organising large volumes of data, identifying areas for improvement in current data processes, and presenting actionable insights to enhance efficiency and accuracy.

Main Responsibilities
  • Collaborate with the Onboarding Specialists to ensure a smooth onboarding experience.
  • Maintain broad knowledge of relevant company products and services.
  • Communicate data requirements with customers and support their data needs throughout the onboarding process.
  • Identify discrepancies or anomalies in data sets and work proactively to resolve issues.


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