Voice of the Customer Program Lead

3 days ago


Auckland, Auckland, New Zealand Nurse Call Solutions NZ Limited Full time

Nurse Call Solutions NZ Limited is seeking a highly motivated Voice of the Customer Program Lead to join our team.

The successful candidate will be responsible for leading the voice of the customer programme (VOC) and providing analysis to uncover key drivers of NPS & CES.

This is a Full-time job in Auckland CBD, Auckland (Hybrid).

Your key responsibilities will include:

  • Leading the VOC programme to understand customer needs and preferences.
  • Providing data-driven insights to inform business decisions.
  • Working closely with cross-functional teams to implement VOC findings.

We offer a 12-month Fixed-Term contract with a trusted New Zealand brand.

City fringe + convenient public transport options.


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