Customer Service Champion
2 weeks ago
**Job Requirements:**
We are seeking an experienced Air Logistics Customer Care Specialist to join our team at Team Recruitment.
The ideal candidate will have a minimum of 3-5 years import and export airfreight experience and a strong passion for delivering customer excellence.
The key responsibilities of this role include:
- Delivering exceptional customer service and ensuring customer-specific KPIs are met.
- Serving as a key point of contact and providing up-to-date information on shipments throughout the order lifecycle.
- Liaising with local and overseas KN stations and agents to facilitate the movement and successful completion of shipments.
- Determining specific service requirements and ensuring regulatory requirements and documentation are correct.
We are looking for someone with:
- A minimum of 3+ years air logistics experience, preferably in export airfreight.
- Exceptional attention to detail and time management skills.
- A passion for dealing with customers and solving complex, time-critical problems.
- Excellent communication skills both written and verbal.
- Strong organisational skills including the ability to prioritise tasks.
- A positive work ethic, attitude and someone who has a passion for customer excellence.
Benefits:
We offer a range of employee benefits, including fully subsidised health insurance for yourself and immediate family, a wellness allowance of up to $300 per annum, confidential EAP services, flu vaccinations, birthday cakes, Christmas gifts and more.
-
Customer Service Champion
2 weeks ago
Auckland, Auckland, New Zealand Watercare Services Limited Full timeContact Centre RepresentativeWe are looking for a Customer Champion to join our fantastic contact centre team. As a specialist in customer service, you will be responsible for providing exceptional support and advice on all aspects of water and wastewater billing.In this role, you will work with customers to resolve queries and issues in a fast-paced...
-
Customer Experience Champion
24 hours ago
Auckland, Auckland, New Zealand The Warehouse Group Full timeWe're on a mission to deliver exceptional customer experiences at The Warehouse Group. As a Customer Experience Champion, you'll be instrumental in achieving this goal by providing outstanding service to our customers at the checkout counter.You'll be a quick thinker who thrives in a dynamic environment, able to maintain our high service standards without...
-
Customer Experience Champion
2 weeks ago
Auckland, Auckland, New Zealand Auckland Transport Full timeOur MissionAuckland Transport is on a journey to deliver better customer service outcomes for the people of Tamaki Makaurau. We're looking for a passionate and resilient team member to join our Customer Care department as a Career Ambassador.This role will be the main point of contact for our customers, ensuring that we respond to their feedback in line with...
-
Customer Experience Champion
2 weeks ago
Auckland, Auckland, New Zealand Tower Insurance Ltd. Full timeTower Insurance Ltd. is seeking a skilled professional to join our team as a Customer Experience Champion. In this role, you will be responsible for delivering beautifully simple and rewarding customer experiences.Your key responsibilities will include:Maximizing product value by managing the product backlogsOrganizing sprints and ensuring timely...
-
Customer Experience Champion
5 days ago
Auckland, Auckland, New Zealand Tradify Limited Full timeAbout UsAt Tradify Limited, we're dedicated to transforming the way tradespeople run their businesses through innovative software solutions. As a finalist in the Best Places To Work, we prioritize delivering exceptional customer experiences that drive success and satisfaction.Job SummaryWe're seeking a highly motivated Customer Experience Champion to join...
-
Customer Experience Champion
8 hours ago
Auckland, Auckland, New Zealand Brewers Guild of New Zealand Incorporated Full timeWe're looking for a Customer Experience Champion to join our team! As a Service Excellence Executive, you'll be responsible for delivering world-class experiences for our customers and consumers.We're an iconic brewery that's passionate about bringing people together to celebrate, connect, and socialise. Our Service Excellence Team is dedicated to providing...
-
Customer Service Champions Needed
5 days ago
Auckland, Auckland, New Zealand Star Group Full timeRosie's Red-Hot Cantina is a vibrant and electric space that brings people together from lunchtime to late. As a Bar Staff member, you'll be at the heart of this action, crafting drinks and making memories for our customers.About the TeamWe're part of the Star Group, a community of top-notch bars, pubs and restaurants across the country. Our teams are...
-
Retail Sales Champion
6 days ago
Auckland, Auckland, New Zealand Te Rūnanga o Ngāi Tahu Full timeAbout the RoleWe are seeking a Senior Retail Assistant to join our team at Te Rūnanga o Ngāi Tahu. As a champion of retail excellence, you will lead from the front and deliver world-class service, upholding the values of Ngāi Tahu.Key ResponsibilitiesCreate a warm, welcoming environment where every customer feels valued and respected.Work with the Retail...
-
Customer Experience Champion
2 weeks ago
Auckland, Auckland, New Zealand The Baby Bunting group Full timeCompany OverviewThe Baby Bunting Group is a leading retailer of baby products and services, dedicated to providing exceptional customer experiences and building long-term relationships with our customers.We are committed to delivering outstanding service, quality products, and value for money to our customers. As a Service Manager, you will play a vital role...
-
Customer Experience Champion
2 weeks ago
Auckland, Auckland, New Zealand Watercare Services Limited Full timeOur CompanyWatercare Services Limited is a leading provider of water and wastewater services in Auckland. We pride ourselves on delivering safe and reliable services to our community.Job SummaryAs a Contact Centre Representative, you will be responsible for handling customer inquiries and resolving issues related to water and wastewater...
-
Customer Experience Champion
6 days ago
Auckland, Auckland, New Zealand Tsa Group - Australia Full time**Welcome to TSA Group - Australia**We're a leading provider of customer acquisition, retention, and growth solutions, representing some of the country's largest brands across eight call centres in Australia and internationally.Our mission is to create experiences that people love, by revolutionizing the way they connect and communicate with brands.**Job...
-
Guest Experience Champion
5 days ago
Auckland, Auckland, New Zealand Pro-invest Careers Full timeJob Summary:We are currently seeking a Guest Experience Champion to join our team at voco Auckland City Centre. As a key member of our front-of-house team, you will play a vital role in delivering exceptional guest experiences.About You:Passionate about providing outstanding customer service.Enthusiastic and energetic with a positive attitude.Able to work...
-
Customer Experience Champion
2 weeks ago
Auckland, Auckland, New Zealand IKEA Full time**Role Overview:**We are seeking a highly skilled and experienced Resolutions Specialist II to join our team. As a key member of our customer support centre, you will be responsible for delivering exceptional customer experiences through expert knowledge and solutions.Key Responsibilities:Share knowledge and expertise with colleagues to handle and resolve...
-
User Experience Champion
5 days ago
Auckland, Auckland, New Zealand Resonate Health NZ Limited Full timeAt Resonate Health NZ Limited, we're a mission-driven organisation dedicated to providing top-notch hearing healthcare for all New Zealanders. Our goal is simple: to put people first and deliver exceptional customer care.About the Role:This is an exciting opportunity to join our team as a User Experience Champion. In this role, you will be responsible for...
-
Customer Experience Champion
3 days ago
Auckland, Auckland, New Zealand Auckland Transport Full timeAuckland Transport is committed to delivering exceptional customer service outcomes for the people of Tamaki Makaurau. We're seeking a skilled Customer Care Case Manager to join our Customer Care department and contribute to creating positive changes for our community.The successful candidate will be the main point of contact for our customers, responding to...
-
Customer Experience Champion
4 days ago
Auckland, Auckland, New Zealand Star Group Full timeWe are seeking a highly motivated and enthusiastic Front of House Team Member to join our team at The Lula Inn. As a key contact with our customers, you will be responsible for creating memorable experiences through your outstanding service skills, taking orders, delivering food and drinks, and ensuring a smooth and efficient experience for our guests.To...
-
Customer Service Liaison
1 week ago
Auckland, Auckland, New Zealand Device Technologies Full timeAbout Device TechnologiesAt Device Technologies, we are dedicated to improving patients' lives through leading-edge technology and services. For over 30 years, we have been supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world.The OpportunityThis exciting opportunity awaits individuals who are passionate...
-
Client Experience Champion
2 weeks ago
Auckland, Auckland, New Zealand Aon Hewitt Full timeJob Title: Client Experience ChampionJob Description:As a Client Experience Champion, you will play a critical role in shaping the client experience at Aon. You will be responsible for leading initiatives to improve client satisfaction and loyalty, while driving revenue growth across sales and service channels. Your key responsibilities will...
-
Customer Service Specialist
1 week ago
Auckland, Auckland, New Zealand Burnsco Full timeAbout the RoleWe are seeking a Senior Sales Assistant to join our Mt Wellington team. This permanent part-time position requires flexibility to work weekdays, weekends, and some public holidays.Key Responsibilities:Uphold proper health and safety standards in the store environmentProvide exceptional customer service and product solutionsDevelop a deep...
-
Service Experience Champion
2 days ago
Auckland, Auckland, New Zealand Device Technologies Australia Pty Ltd. Full time**The Role**We are seeking a highly skilled and motivated individual to join our team as a customer service coordinator. This role involves ensuring that every interaction with our valued customers results in the best outcome, always putting our customers first.As a key member of our team, you will be responsible for delivering exceptional customer service,...