Retail Operations Manager

2 days ago


Queenstown, New Zealand Country Road Group Full time
Job Overview

The Assistant Store Manager plays a pivotal role in driving the success of our stores, focusing on delivering exceptional customer experiences and empowering teams to excel.

Key Responsibilities:
  • Culture Creation: Foster a warm and genuine instore experience that showcases our brand's values and inspires customer loyalty.
  • Performance Optimization: Collaborate with the store team to achieve key performance indicators, ensuring sales growth and productivity targets are met.
  • Team Empowerment: Support the Manager in developing a high-performing team through training, development, and collaborative leadership.
Required Skills and Qualifications:
  • A passion for the retail industry, with a strong focus on exceptional customer service and personal style.
  • Proven ability to manage budgets, interpret financial reports, and create efficient rosters.
  • Experience in operational excellence, including stock control and visual merchandising.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.

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