Customer Centricity Manager

About the TeamWe're a high functioning and collaborative team working in a fast-paced environment, motivated by the significance of our work and supporting each other to get it done.We're looking for talented individuals who thrive on delivering business outcomes and ensuring customer-centric service design is applied in everything they do.Your Career...

About Our MissionWe're committed to strengthening people's trust in the law of Aotearoa New Zealand. At the Ministry of Justice, we aim to deliver exceptional services that make a positive impact on our community.We're looking for a skilled Service Designer to join our team as part of the Digital and Information workstream in the Te Au Reka Programme. In...

About Our RoleWe're seeking an experienced and empathetic Claims Advocate to join our Historic Claims team.The successful candidate will work directly with claimants who have experienced abuse or neglect while in State care, providing guidance and support throughout the claims process.You will work closely with claimants to understand their experiences,...

About the OpportunityWe're seeking a Senior Solutions Architect to join our team, helping us drive our journey towards a customer-centric omni-channel experience. This key architecture role involves working across product teams and stakeholders to articulate solutions that meet ACC's goals.The successful candidate will have a deep understanding of customer...

About the RoleThis is an exciting opportunity to join our team as a Service Designer and contribute to the delivery of Te Au Reka, a game-changing programme that will improve access to justice for all New Zealanders.You will work closely with our Digital and Information team and wider Ministry teams to ensure the end-to-end design of the Te Au Reka service...

Key ResponsibilitiesResults-Driven: Support the store in achieving sales goals and KPIs while maintaining profitability.Customer-Centric: Ensure every customer leaves feeling valued and excited about their purchase.Talent Development: Assist in training and coaching team members to optimize their skills and contribute to the store's success.We're looking for...

The OpportunityThis permanent full-time position offers the chance to work in a flexible environment with a hybrid working model that balances flexibility and collaboration.You'll receive comprehensive onsite training during the first six months to set you up for success.In return, you'll have the opportunity to grow with us and make a real impact.Your daily...

About ACCACC exists to support people, helping prevent injuries and enabling New Zealanders and visitors to return to everyday life after an accident. Our vision is Tonui Ake Nei | Thriving Aotearoa, a future where we work together for thriving communities. We aim to improve lives through prevention, care, and recovery for all affected by injury in Aotearoa...

ACC's vision is to create a thriving Aotearoa, where all people and their communities can live lives they value.We are looking for a Senior Solutions Architect to join our team and contribute to our journey towards a customer-centric omni-channel experience.This key architecture role will involve working across Product Teams and stakeholders, articulating...

Key QualificationsTo succeed in this role, you will need:Essential Skills and Qualifications5+ years of marketing experience at a SaaS or relevant technology companyExceptional onboarding & adoption marketing campaign ideation and creationExperience with self-service customer support models (desired)Strong copywriting and communication...

**Job Summary:**We are seeking a detail-oriented and customer-centric Cashier to join our team at 4Wall Entertainment. In this role, you will be responsible for delivering exceptional customer experiences, processing transactions efficiently, and maintaining a high level of accuracy in all aspects of cash handling.**Primary Responsibilities:**Provide...

**Key Responsibilities**As our Service Design and Delivery Manager, you will:Drive the development and implementation of customer-centric service design principles.Leverage expertise in business modelling, stakeholder management, and process improvement.Mentor a team of business analysts and service designers, building a culture of learning and...

EverCommerce is a leading service commerce platform that provides vertically tailored, integrated SaaS solutions to more than 690,000 global service-based businesses. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals.The company's EverPro, EverHealth, and...

About JB Hi-Fi Group">We're a leading retailer in New Zealand, passionate about helping people live better lives through technology and consumer electronics. Our team is dedicated to providing exceptional customer experiences and creating a positive shopping environment.">Job Summary">We're seeking a highly motivated and customer-centric Customer Experience...

EverWell - Customer Marketing Manager - New Growth (Remote, NZ)EverWell - Customer Marketing Manager - New Growth (Remote, NZ)EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and...

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between...

Join King Country Pet Food New Zealand as a Sales Executive and contribute to the company's mission to expand and drive their sales programs.This exciting role involves connecting customers nationally and internationally, building relationships, responding to market enquiries, and driving leads to actionable sales opportunities.Based in Taumarunui or working...

**Designing Customer-Centric Services**We're committed to strengthening people's trust in the law of Aotearoa, New Zealand.As a Service Designer, you will have the opportunity to contribute to the development of customer-centric solutions that meet the needs of our customers.The ideal candidate will have experience providing technical leadership to enable...

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between...

Job DescriptionWe are seeking a highly skilled Technical Assistance Coordinator to join our team. The successful candidate will be responsible for providing exceptional customer service, working well under pressure, and utilizing initiative and ownership to resolve customer issues.The role requires strong communication, interpersonal, and relationship...