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Museum Guest Experience Lead

2 weeks ago

Auckland, Auckland, New Zealand Auckland Council Full time
Key Responsibilities
  • Lead and motivate the front-of-house team to provide outstanding visitor experiences.
  • Manage day-to-day operations, ensuring seamless delivery of services and maintaining high standards.
  • Develop and implement strategies to enhance customer service and improve overall guest satisfaction.

This is a hands-on leadership role that requires excellent interpersonal skills, cultural competence, and a passion for making a meaningful impact on the visitor experience.