Pacific Student Success Advocate
3 days ago
**Role Summary**
We are looking for a dedicated and experienced Senior Student Experience Coordinator (Pacific) to join our team. In this role, you will play a critical part in supporting Pacific students' success and providing exceptional customer service across various channels.
**Responsibilities**
- Deliver high-quality customer service to Pacific students, responding to their queries and concerns in a timely and effective manner.
- Contribute to the development and implementation of strategies to improve Pacific students' recruitment and retention rates.
- Collaborate with the team to identify areas for process improvement and implement changes to enhance our services.
**Qualifications and Skills**
- 3-4 years of experience in a customer-facing role, preferably in an education setting.
- Strong knowledge of Pacific cultures and values, with the ability to apply this knowledge in a practical context.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Bachelor's degree or relevant tertiary qualification.
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