Student Success Coordinator

7 days ago


Auckland, Auckland, New Zealand Wairaka Unitec Institute Of Technology Full time

Job Overview

We're seeking a dedicated individual to join our team as a Student Success Coordinator at Wairaka Unitec Institute of Technology. As the primary point of contact, you'll play a vital role in supporting students throughout their educational journey.

Responsibilities

  • Manage student enrolments accurately and efficiently.
  • Issue ID cards for campus security and access purposes.
  • Provide IT support to students, helping them navigate digital resources effectively.
  • Offer course advice to guide students in making informed academic decisions.
  • Act as the primary liaison, addressing student needs and concerns promptly and effectively.

Requirements

  • Understanding of te reo Māori, tikanga Māori, and kaupapa Māori values and practices.
  • Evidence of active engagement in promoting diversity, equity, and inclusion in the workplace.
  • Strong interpersonal skills with experience in resolving issues professionally.
  • Awareness of issues related to equity, disabilities, and cultural and social needs.
  • Ability to work independently and collaboratively as part of a team.
  • Effective organization skills, including the ability to work under pressure.
  • Excellent written and verbal communication abilities.
  • High attention to detail and a commitment to excellence.
  • Knowledge of the New Zealand education system.
  • Previous experience in an administrative role.
  • Intermediate skills in Office computing applications, including word processing, spreadsheets, and Outlook.
  • Previous international student advisory experience, work experience in the tertiary education sector, knowledge of Unitec's programmes, experience with Enterprise systems (e.g., PeopleSoft), and foreign language skills.


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