Claims Team Support Specialist

4 days ago


Auckland, Auckland, New Zealand Allianz Popular Sl. Full time

**About Us**

Allianz Group is one of the leading insurance and asset management companies in the world, with a strong presence in over 70 countries. Our company is built on a foundation of trust, expertise and innovation, and we're committed to helping our customers achieve their goals and aspirations.


Job Role

We're currently seeking an experienced Claims Team Support Specialist to join our team. As a Claims Team Support Specialist, you will play a critical role in supporting the claims team in processing administrative tasks, opening and distributing incoming mail, loading and scanning claims, maintaining salvage boxes, archiving claims and clearing claims inboxes.


Responsibilities

  • Handling incoming mail and ensuring timely distribution
  • Liaising with administrators to resolve issues and provide support
  • Managing claim documents and maintaining accurate records
  • Maintaining effective communication with customers and stakeholders
  • Assisting with various tasks as required


Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong organizational and time management skills
  • Intermediate level of computer literacy
  • Ability to deliver excellent customer service


What We Offer

We offer a competitive salary and benefits package, including comprehensive training and development opportunities. You'll also have the chance to work with a talented team of professionals who share your passion for delivering exceptional customer service.



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