Relationships and Communications Specialist

2 days ago


Auckland, Auckland, New Zealand Jacobs Douwe Egberts Full time

**Our Expectations**

We are seeking a highly motivated and detail-oriented individual to join our Customer Services team as a Customer Relations Specialist.

This role involves providing exceptional customer service to both internal and external customers, resolving issues promptly and professionally. You will also be responsible for:

  • Ensuring accurate entry of customer orders into our ERP system.
  • Providing product information and answering queries from customers.
  • Up-selling and expanding customer product ranges within the existing customer base.
  • Building strong relationships with customers and colleagues.

To succeed in this role, you must have excellent communication and interpersonal skills, computer proficiency, attention to detail, and ability to prioritize tasks effectively. A background in coffee and tea is an added advantage.

We offer competitive salary, 3% Kiwisaver Employer Contribution, and incentive bonus, hybrid working flexibility after successful completion of training, medical insurance for you and your family, income protection, and life insurance.



  • Auckland, Auckland, New Zealand Mango Communications Aotearoa NZ Full time

    Mango Communications Aotearoa NZ is seeking a skilled PR consultant to join our dynamic agency. As a communications specialist, you will work on integrated campaigns for top consumer brands in the food & beverage, fashion & beauty, and lifestyle industries.Key responsibilities include:Developing and implementing creative communication strategiesPitching...


  • Auckland, Auckland, New Zealand Randstad Full time

    This Relationship Building Specialist position offers the opportunity to work with seniors and people with disabilities in New Zealand, promoting Monitored Alarm systems and services, and providing reassurance for families and friends.About You:To succeed in this role, you will ideally have:Previous experience in a customer contact roleThe ability to build...


  • Auckland, Auckland, New Zealand Thrive PR + Communications Full time

    Company OverviewThrive PR + Communications is a leading independent public relations agency in Australia and New Zealand. With over 85 team members across Sydney, Melbourne, Brisbane, Gold Coast, and Auckland, we deliver strategic communications services for leading and local brands.About the RoleWe are seeking an experienced Senior Public Relations...


  • Auckland, Auckland, New Zealand JACOBS DOUWE EGBERTS Full time

    JACOBS DOUWE EGBERTS is seeking a Relationship Building Specialist to join our vibrant CS team. In this role, you will play a key part in building rapport with all customers and potential customers, while executing up-sell JDE strategies to increase sales and expand a customer's product range within the existing customer base.The ideal candidate will have 3...


  • Auckland, Auckland, New Zealand Tc Communications Full time

    Company OverviewTCC is a leading Brand Performance agency that helps clients reveal 'what could be' as opposed to 'what is.' We partner with clients to identify areas of change and improvement to increase the value of their brands and business. Our approach combines strategic thinking with creative innovation, delivering results-driven marketing and sales...


  • Auckland, Auckland, New Zealand New Zealand Trade and Enterprise Full time

    - We have a diverse & collaborative environment and support ongoing learning and development- We offer hybrid working that enables work life balance + 5 weeks annual leaveJoin the dynamic global team at NZTE as a Communications Specialist and play a pivotal role in shaping and telling the story of New Zealand's export growthThis role is based in our Auckland...


  • Auckland, Auckland, New Zealand Axis Communications Full time

    Materials Manufacturing Process Technician SpecialistWe are seeking a skilled Materials Manufacturing Process Technician Specialist to join our team. As a key member of our production department, you will be responsible for manufacturing flexible and rigid PVC compounds and dry blends in accordance with company operating procedures.Key...


  • Auckland, Auckland, New Zealand Oji Fibre Solution Nz Ltd. Full time

    About Oji Fibre SolutionsOji Fibre Solutions (OjiFS) is a leading manufacturer of pulp, paper, and fibre-based packaging products in New Zealand. Our commitment to sustainability and innovation drives our success.Job RoleThe Key Account & Sales Support Specialist will be responsible for managing customer relationships, supporting the sales team, and driving...


  • Auckland, Auckland, New Zealand Department of Corrections NZ Full time

    We are looking for a talented Community Rehabilitation Specialist to join our team. In this role, you will play a vital part in addressing criminogenic behaviors and reducing reoffending through community-based interventions.As a specialist, you will use our values of manaaki, kaitiaki, wairua, rangatira, and whānau to build strong relationships with...


  • Auckland, Auckland, New Zealand Australia and New Zealand Banking Group Limited Full time

    Your Skills and QualificationsPrior experience in developing strong relationships in a customer-focused role,Significant experience in financial services, preferably within the retail banking sector,Excellent communication and interpersonal skills,Leadership and coaching capabilities,Experience in being an influential user and promoter of technology,Ability...


  • Auckland, Auckland, New Zealand Credit Corp Full time

    About the RoleThis Senior Liaison Specialist position offers a unique opportunity to make a meaningful impact on our clients' experiences. As part of our dedicated team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and exceeding their expectations.Key AccountabilitiesDevelop and...


  • Auckland, Auckland, New Zealand Jacobs Douwe Egberts Full time

    Job DescriptionWe are looking for a Customer Relations Specialist to join our CS team. This is an exciting opportunity to provide exceptional customer service and work closely with internal stakeholders to drive business growth.Responsibilities:Provide high-level customer service, responding to customer inquiries and resolving issues promptly.Work...


  • Auckland, Auckland, New Zealand Phoenix Capital Full time

    Job Title: Customer Relations SpecialistWe are looking for a highly skilled individual to join our team as a Customer Relations Specialist. The successful candidate will be responsible for providing exceptional customer service, resolving issues promptly, and maintaining strong relationships with internal stakeholders.Main ResponsibilitiesEnsuring accurate...


  • Auckland, Auckland, New Zealand This is an IT support group Full time

    About Us:We are Lenovo, a technology leader committed to delivering Smarter Technology for All.Job Overview:This is an exciting opportunity to join our team as a Sales Partnership Specialist, responsible for building and maintaining relationships with resellers and driving sales growth.Key Responsibilities:Sales quota attainment of assigned Reseller...


  • Auckland, Auckland, New Zealand Robert Walters Full time

    About the Job:The full-time role of Account Manager is available at Robert Walters. It includes on-site visits and some travel outside of Auckland. As a vital member of our team, you will be responsible for developing and maintaining partner relationships.Key Responsibilities:Develop and maintain partner relationshipsManage partner base to maximise surplus...


  • Auckland, Auckland, New Zealand Chorus Full time

    We're Chorus, a leading provider of ultra-fast fibre services in Aotearoa. Our mission is to unleash potential through connectivity, enabling better futures for our communities.As a Digital Communications Specialist, you'll play a key role in our Corporate Affairs Team, securing valuable media coverage and managing our online presence.You'll need strong...


  • Auckland, Auckland, New Zealand Asb Bank Full time

    About ASB BankWe are ASB Bank, dedicated to delivering outstanding customer experiences. As a Customer Specialist, you will play a vital role in ensuring our customers receive unparalleled support and service.This is an office-based position located in our Albany office. Our working hours are from Monday to Friday, 8-5:30.The Key ResponsibilitiesYou will be...


  • Auckland, Auckland, New Zealand company and co Full time

    Company and Co is looking for a Sales and Support Specialist to enhance our client engagement. As a key member of our team, you will be responsible for greeting customers, handling sales interactions, and developing long-term relationships with clients.This ongoing assignment will consist of 40 hours between Monday and Saturday. The ideal candidate will...


  • Auckland, Auckland, New Zealand Australia and New Zealand Banking Group Limited Full time

    We're looking for a talented Senior Personal Banker to join our team at Australia and New Zealand Banking Group Limited. In this role, you'll have the opportunity to work with a diverse range of customers, providing personalized service and support to meet their financial needs.About Our TeamOur Personal Banking Branch Network is dedicated to delivering...


  • Auckland, Auckland, New Zealand Plunket Full time

    About PlunketPlunket is a leading provider of community-based health services for children and their families. We are committed to supporting the health and wellbeing of pēpi, tamariki and their whānau/family.About the RoleWe are seeking a skilled and compassionate Registered Nurse to join our team as a Community Health Specialist. In this role, you will...