Customer Experience Associate

3 days ago


Wellington, Wellington, New Zealand H&M Group Full time

About the Role:

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We are seeking an experienced Sales Advisor to join our team at H&M Group.

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As a Sales Advisor, you will play a vital role in delivering exceptional customer service and contributing to the store's sales and profit.

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Your key responsibilities will include providing great customer experience, folding, hanging, displaying, and merchandising garments to maximise selling opportunities, actively processing, stocking, and replenishing garments on the sales floor and in the stock room, opening, unpacking, and labeling merchandise with security tags, and supporting customer purchases and returns in the register.

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You will also share your knowledge and skills with colleagues, offering help where needed to build a positive working environment.

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Key Requirements:

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  • Ability to provide great customer experience">
  • Skilled in folding, hanging, displaying, and merchandising garments">
  • Experience in actively processing, stocking, and replenishing garments">
  • Ability to open, unpack, and label merchandise with security tags">
  • Experience in supporting customer purchases and returns in the register">
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Benefits:

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  • We offer attractive benefits with extensive development opportunities around the globe">
  • All employees receive a staff discount card, usable on all H&M Group brands in stores and online">
  • Our teams strive to have a fair and equal recruitment process">
  • Hence, all diversity dimensions are taken into consideration in our recruitment process">
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Company Overview:

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H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials.

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Our business idea is fashion & quality at the best price in a sustainable way.

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Learn more about H&M here.



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