Merchandise Associate

3 days ago


Wellington, Wellington, New Zealand Express, Inc. Full time

We are looking for a talented and customer-focused Retail Sales Associate to join our team at Express, Inc.

About the Job

This is a great opportunity to work in a fast-paced retail environment and provide exceptional customer service to our valued clients.

As a Retail Sales Associate, you will be responsible for maintaining a clean and organized sales floor, assisting with tasks such as stocking and folding merchandise, and processing transactions quickly and accurately.

Key Responsibilities:

  • Maintain a safe and inviting environment for customers by adhering to company policies and procedures.
  • Assist with product launch changes according to company SOP.
  • Provide a Great Customer Experience.
  • Process transactions quickly and accurately reducing the customers' wait time.
  • Positively resolve customer service-related issues as they arise and determine resolution or escalate further – communicate all issues and resolutions to Store Management.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Benefits and Compensation

We offer a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid Time Off, parental leave for new moms and dads, and more.


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