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Customer Growth Specialist

1 week ago

Auckland, Auckland, New Zealand ZEIL Full time

Ko mātou tēnei - About ZEIL

We're committed to becoming New Zealand's most loved job marketplace, and we need talented individuals like you to help us achieve this goal.

We're looking for a Customer Growth Specialist who can drive our customer-centric approach, identifying new revenue opportunities and developing strategic growth plans to broaden our market presence.

This role requires a dynamic, customer-focused professional who can thrive at the intersection of customer success, business development, and product innovation.

Job Description:

  • Own the customer journey from onboarding to retention, ensuring a seamless and value-driven experience
  • Design and refine onboarding processes, tools, and best practices to enhance efficiency and customer satisfaction

Requirements:

  • A passion for customers: You love working with clients, understanding their needs, and ensuring they maximise the value of the platform
  • Problem-Solving mindset: You thrive on challenges, think strategically, and are quick to find solutions