Service Excellence Coordinator

1 week ago


Queenstown, New Zealand Gem Forest Hotel Nairobi - Mgallery Collection Full time

**About Us**

Gem Forest Hotel Nairobi - Mgallery Collection is committed to delivering exceptional service and luxurious experiences to our guests. We are looking for a highly motivated and detail-oriented individual to join our team as a Room Attendant.

**Key Responsibilities**

  • Clean and maintain all guest rooms to the highest standards of cleanliness and comfort
  • Ensure that all rooms are prepared for arrival of new guests, including restocking amenities and linens
  • Respond to guest requests and resolve any issues promptly and professionally
  • Work effectively as part of a team to ensure seamless delivery of services to guests

**What We Offer**

We offer a competitive salary package, including opportunities for professional growth and development, a supportive and friendly working environment, and a range of benefits including daily staff meals, dry-cleaned uniform and laundry allowance, anniversary stays with F&B credit to enjoy, discounted Hotel stays, food and beverage rates and Spa treatments, worldwide, for yourself and for friends and family, across our entire network.



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