Policy Support Officer
5 days ago
Job description summary
As an Authority Officer, you will be responsible for providing quality case management, administration, and operational support to the ERA members to help them carry out their functions efficiently and effectively.
Your key responsibilities will include:
- Providing administrative support to Authority Members, including diary and case management.
- Building strong working relationships and effective communications with Authority Members and team members.
- Proofreading and checking simple calculations.
- Strong administration skills with the ability to plan, prioritise, and organise your work.
About the role
This is an exciting opportunity to join a dynamic team and contribute to the success of the Ministry of Business, Innovation and Employment.
As an Authority Officer, you will be working closely with Authority Members and team members to provide quality case management, administration, and operational support.
Key requirements:
- Excellent customer service skills and service delivery mind-set.
- Strong IT skills in particular Microsoft products, working with databases, and proficient in calendar management.
- Experience managing a large case or file load, both electronic and hardcopy.
- Ability to react and respond to changing priorities and deadlines.
- Attention to detail and can follow instruction effectively.
- A high standard of written and oral communication skills.
About MBIE
MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.
We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities, and by working to ensure quality housing is more affordable.
We are committed to giving effect to Te Tiriti o Waitangi and partnering with iwi to find sustainable solutions to address long-standing systemic issues facing Māori and wider Aotearoa New Zealand.
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