Ski Field Operations Coordinator
7 days ago
About Us
Company OverviewWe are a leading ski field operator with a passion for providing exceptional customer experiences. Our team is dedicated to delivering outstanding service and creating lasting memories for our guests.
We operate multiple ski fields across New Zealand, offering a range of activities and amenities for visitors of all ages.
The Role
This is an exciting opportunity to join our administrative team as a Ski Field Operations Coordinator. As a key member of our team, you will be responsible for providing administrative support to ensure the smooth operation of our ski fields.
Your duties will include:
- Reception duties, including managing the switchboard and greeting guests
- Updating snow reports via telephone, internet, and radio
- Processing lift tickets for VIPs and media personnel
- Reuniting lost children with their parents
- Providing administrative support to management and other departments
- Maintaining ski area records, including invoicing, health and safety, and training records
- Coordinating the issue and return of staff uniforms
- Taking notes in emergency situations if requested
- Ordering stationery supplies
- Producing innovative and informative staff newsletters
- Assisting with staff events and incentives
You will be working closely with our management team and other departments to ensure that our ski fields operate smoothly and efficiently.
About You
To be successful in this role, you will need:
- A strong administrative background, including excellent keyboard skills and a professional phone manner
- Exceptional organizational ability and the ability to remain calm under pressure
- Experience in using Microsoft Office (Excel, Outlook, Word, and PowerPoint)
- Proven experience in working autonomously and making sound decisions
- The ability to engage and build rapport with guests and staff quickly
- Strong teamwork skills and experience in frontline customer service
Benefits
We offer a range of benefits to our employees, including:
- A 3-peak winter season pass
- Discounted day passes at other ski areas
- Transport to and from the mountains
- Fantastic wellbeing support for all staff
- Nutritional hot crew meals each day
- Discounts at many local eateries, bars, breweries, and retail outlets
- Regularly organized social activities off-mountain
- Cool recognition programs with prizes
- Earn and learn – free ski lessons
About Our Team
We are a passionate and dedicated team who are committed to delivering exceptional customer experiences. We value diversity and inclusion and are proud supporters of Winter Pride.
What We Offer
In addition to the benefits listed above, we offer:
- A uniform for all roles
- A few other reasons to join our Coronet Peak, The Remarkables, and Mt Hutt crew
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