Guest Relations Specialist
1 day ago
- Welcoming customers with a warm and courteous demeanor, ensuring a positive first impression of our establishment.
- Attending to customers' enquiries and feedback, providing timely and efficient solutions via phone calls and email.
- Processing reservations, updating systems accordingly, and ensuring seamless communication with guests.
- Coordinating private events, accommodating special seating requests, and prioritizing customer flow.
- Providing estimated waiting times, demonstrating flexibility, and exceeding guest expectations.
In this role, you will be the face of our company, interacting with guests on a daily basis. Your exceptional interpersonal skills, strong communication abilities, and problem-solving expertise will enable you to excel in this position.
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Guest Relations Manager
4 weeks ago
Queenstown, New Zealand Accor Full timeCompany DescriptionNovotel Queenstown Lakeside is located on the shores of Lake Wakatipu, a 4 star property with 273 rooms, meeting facilities and a stunning view from our Elements Restaurant. Conveniently placed in prime location in Queenstown, making it one of the most iconic tourist destination Hotels in the WorldJob DescriptionWe are seeking a dynamic...
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Queenstown Guest Experience Specialist
5 days ago
Queenstown, New Zealand Delaware North Full timeWe're seeking a Queenstown Guest Experience Specialist to join our team at Pinewood Lodge, where you'll play a vital role in creating unforgettable memories for our guests.This is an exciting opportunity to work in a picturesque location surrounded by breathtaking scenery. As a Guest Experience Specialist, you'll be responsible for delivering exceptional...
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Guest Room Specialist
2 hours ago
Queenstown, New Zealand Tfe Hotels Adina Apartment Hotels Full timeKey ResponsibilitiesMaintain the cleanliness and orderliness of guest roomsEnsure all linen and supplies are stocked appropriatelyProvide professional customer service to guestsMultitask effectively under pressure
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Guest Service Agent
1 week ago
Queenstown, New Zealand Novotel Queenstown Lakeside Full timeCompany Description Queenstown’s largest hotel, 273 rooms catering for leisure guests. One of the Region's top performing Hotels, work within a team committed to high quality service. We are a diverse workplace with up to 25+ different nationalities working at the Hotel, this makes it a great place to work and we encourage our teams to have fun along the...
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VIP Guest Experience Manager
2 days ago
Queenstown, New Zealand Royal Australasian College Of Surgeons (Racs) Full timeRole OverviewAs a vital member of our F&B department, you will play a key role in creating unforgettable experiences for our VIP guests. Your firm yet friendly approach will handle any issues with finesse, while your commitment to excellence will exceed expectations. You will be responsible for greeting and welcoming VIP guests upon arrival, providing...
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Mountain Guest Services Specialist
4 days ago
Queenstown, New Zealand Queenstown 9300, New Zealand Full time**The Ideal Candidate**We are looking for a highly motivated and enthusiastic individual who is passionate about delivering exceptional customer service. As a Reservations Team Member, you will have the opportunity to work closely with our Guests Services team to ensure a seamless experience for our guests.Requirements:Minimum 6 months of experience in a...
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Guest Experience Host
1 week ago
Queenstown, New Zealand Travel + Leisure Co. Full timeWe Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and...
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Guest Experience Host
7 days ago
Queenstown, New Zealand Travel + Leisure Co. Full timeWe Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and...
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Guest Experience Host
5 days ago
Queenstown, New Zealand Wyndham Destinations Full timeWe Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and...
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Guest Experience Host
12 hours ago
Queenstown, New Zealand Wyndham Destinations Full timeWe Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...
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Guest Experience Host
7 days ago
Queenstown, New Zealand Travel + Leisure Co. Full timeWe Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and...
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Customer Relations Officer
2 days ago
Queenstown, New Zealand Wheeler'S Estate Pte Ltd Full timeJob ResponsibilitiesResponsible for welcoming customers in a courteous and prompt manner and lead them to a prepared table in accordance with outlets' seating procedures.Attend to customers' enquiries and/or feedback, promotion packages via phone calls and email timely, professionally, and in an efficient manner, and make outbound calls when needed.Respond...
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Guest Services Schools
2 days ago
Queenstown, New Zealand Nz Ski Limited Full timeAre you fuelled by a passion for the outdoors?Is there something indescribable that draws you to the mountains?Let's chat.Joining our crew is more than just working at aski field - it's a lifestyle, seasonal work is a rollercoaster but it's one that creates lasting memories that you'll talk about for a lifetime.Our NZSki community has been growing since 1947...
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Guest Services Schools
6 days ago
Queenstown, New Zealand Royal Australasian College Of Surgeons (Racs) Full timeQueenstown 9300, New Zealand Req #489Tuesday, 25 February 2025Are you fuelled by a passion for the outdoors?Is there something indescribable that draws you to the mountains?Let's chat.Joining our crew is more than just working at a ski field - it's a lifestyle; seasonal work is a rollercoaster but it's one that creates lasting memories that you'll talk about...
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Application Support Specialist
12 hours ago
Queenstown, New Zealand Realnz Full timeAwesome benefits + Medical Insurance coverRealNZ is dedicated to delivering innovative technology solutions that drive both business success and ensure our guest experiences are extraordinary.We are seeking a skilled Applications Support Specialist to join our Technology Team.In this role, you will be responsible for providing technical support for our...
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Snowfield Logistics Specialist
6 days ago
Queenstown, New Zealand Nz Ski Limited Full timeJob SummaryThis Snowfield Logistics Specialist role involves coordinating bus operations to and from our ski fields in Queenstown. The ideal candidate will be highly organized, able to manage multiple tasks simultaneously, and possess excellent communication skills.ResponsibilitiesCoordinate bus operations to ensure efficient transportation of guestsManage...
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Sales and Reservation Specialist
5 days ago
Queenstown, New Zealand Queenstown 9300, New Zealand Full timeCompany OverviewWe are a leading provider of outdoor experiences in Queenstown, New Zealand. Our company has been growing since 1947 and is committed to offering the best experience for our crew, locals, and guests alike.We care for the mountains and share a passion for snowsports and the surrounding regions. Our success is due to our awesome customer...
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Landscape Specialist
5 days ago
Queenstown, New Zealand Travel + Leisure Co. Full timeCompany OverviewTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.Job DescriptionAs a Landscape Specialist, you will be responsible for providing exceptional service to owners and guests while performing duties such as...
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Office Support Specialist
4 days ago
Queenstown, New Zealand Wanaka Full timeJob SummaryWe are seeking a skilled Office Support Specialist to join our team. As the first point of contact for visitors, you will be responsible for overseeing daily office operations, greeting residents and guests, answering phone calls and emails, and handling general correspondence.The successful candidate will possess excellent communication skills, a...
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Senior Snow Sports Equipment Manager
2 hours ago
Queenstown, New Zealand Cardrona Alpine Resort Full timeRole SummaryThe Wanaka Branch Rentals Team Lead will be responsible for leading our rental team in providing exceptional service to our guests. This includes assisting guests with equipment fittings, offering technical expertise on snow sports gear, and answering resort-related questions.Key ResponsibilitiesLead the Wanaka Branch Rentals team in providing...