CRM Roadmap Lead
3 days ago
About the Opportunity
We're looking for a skilled CRM Roadmap Lead to drive transformation across our organization. As a key member of our team, you'll oversee the development and delivery of our CRM strategy.
Key Responsibilities
- Oversight of CRM strategy development and delivery.
- Collaboration with stakeholders to transition business units from legacy tools to Salesforce CRM.
- Design and maintenance of a detailed product roadmap for CRM strategy.
- Leadership of discovery phases for new initiatives, ensuring alignment with strategic goals.
- Prioritization and implementation of improvements in collaboration with marketing, business, and digital teams.
Requirements
- 3 years' hands-on experience with Salesforce CRM.
- Minimum 3 years in a Product Owner or related role.
- Digital background: Experience working on digital products or services.
- Strong communication and stakeholder management skills.
- A collaborative, customer-first mindset with the ability to prioritize effectively.
- Experience with Agile methodologies and familiarity with data privacy best practices.
About You
You'll thrive in this role if you're a skilled communicator and problem solver who can balance technical knowledge with the ability to connect with stakeholders. A proactive, flexible, and team-oriented attitude is essential to fit into our supportive and collaborative culture.
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