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Experience Optimization Lead

1 week ago

Auckland, Auckland, New Zealand 1300SMILES Ltd Full time

We are seeking an Experience Optimization Lead to drive our patient engagement strategy, optimize our CRM systems, and deliver exceptional experiences at every touchpoint.

The Successful Candidate:

  • Will have a strong background in CRM leadership, patient experience, or customer engagement roles.
  • Will be an expert in data-driven marketing strategies and CRM platforms (Salesforce, HubSpot, or similar).

About Our Mission:

We are committed to making a positive impact on our patients' lives by delivering exceptional experiences and innovating in dental services.