Water Network Support Specialist

3 days ago


Wellington, Wellington, New Zealand Wellington Water Full time

Job Description

We are looking for a Water Network Support Specialist to join our team. The successful candidate will be responsible for providing frontline customer support and resolving customer queries in a timely and accurate manner.

Key Responsibilities:

  • Assist customers and the public in resolving water-related issues
  • Work in either a permanent or fixed-term position, utilising outstanding customer service and organisational skills
  • Provide frontline customer support across both customer contact and dispatch functions

Requirements:

  • Previous experience in a varied, customer-focused environment with excellent time management and communication skills
  • Competency to navigate technology and multiple systems at pace
  • Excellent written and verbal communication skills to engage with customers across various channels

Benefits

We offer a range of benefits, including flexible working arrangements, comprehensive wellbeing programs, formal and informal professional development opportunities, and 5 weeks annual leave accrual after 2 years of continual service.



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