Water Network Support Specialist
3 days ago
Job Description
We are looking for a Water Network Support Specialist to join our team. The successful candidate will be responsible for providing frontline customer support and resolving customer queries in a timely and accurate manner.
Key Responsibilities:
- Assist customers and the public in resolving water-related issues
- Work in either a permanent or fixed-term position, utilising outstanding customer service and organisational skills
- Provide frontline customer support across both customer contact and dispatch functions
Requirements:
- Previous experience in a varied, customer-focused environment with excellent time management and communication skills
- Competency to navigate technology and multiple systems at pace
- Excellent written and verbal communication skills to engage with customers across various channels
Benefits
We offer a range of benefits, including flexible working arrangements, comprehensive wellbeing programs, formal and informal professional development opportunities, and 5 weeks annual leave accrual after 2 years of continual service.
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