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Senior Business Solutions Consultant
1 week ago
Our Vision
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help them to use the power of tech to innovate and grow.
About This Role
The Salesforce Senior Functional Consultant will be responsible for developing and delivering industry specific systems mostly aligned to projects, building and installing turnkey business solutions.
Responsibilities
- Apply deep understanding of the Salesforce application and delivering high quality, detailed technology solutions through consulting project activities
- Take care of Business analysis, facilitating workshops with stakeholders to tease out requirements and convert into technical specifications inspired by Salesforce best practices
- Create solutions using configuration and declarative tools on the Salesforce platform
- Provide post-implementation support of customer environments
- Develop custom Salesforce modifications utilising recognised best practice methods that meet expectations and stand up to peer and external audit and review
Requirements
- Minimum of 3 years experience providing professional services, particularly as a Functional Consultant, with the Salesforce platform and delivering solutions within the Salesforce toolset across sales, service and community cloud
- In depth knowledge of Salesforce flow, data model and declarative tools
- Experience with and understanding of declarative enhancement tools in Salesforce such as Flows, Process Builder, Formulas and Validation Rules, Schema Builder
- Broad academic knowledge of information technology/business management and/or business concepts and products