Client Services Director

5 days ago


Hastings, Hawke's Bay, New Zealand Madison Recruitment Full time

Role Overview

We are seeking an experienced Client Services Director to join our team at Madison Recruitment. In this critical role, you will be responsible for maintaining strong relationships with clients and franchisees, ensuring high service standards are upheld across all sites.

Your key responsibilities will include:

  1. Managing contracts' financial and operational performance in line with specifications and client expectations
  2. Developing and implementing strategies to promote core business activities
  3. Providing exceptional customer service to ensure high satisfaction levels

Requirements

To succeed in this role, you will need:

  • Proven experience in client relationship management and operations
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with competing priorities
  • Knowledge of the commercial cleaning industry

Benefits

This is an excellent opportunity for a results-driven individual to contribute to a well-established, award-winning company. You will enjoy a range of benefits, including:

  • Flexible working hours
  • Permanent role starting ASAP
  • Base Salary + Sales commission
  • Company car with fuel, laptop, mobile phone


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