Tire Shop Operations Manager
6 days ago
About Life Enhancement Services
Life Enhancement Services (LES) is a nonprofit organization dedicated to enhancing the lives of low-income individuals in Colorado. Our goal is to provide high-quality, free legal assistance and support to those who need it most.
Job Overview
We are seeking an experienced Paralegal to join our team at the Coordinated Statewide Intake Unit (CSI). The successful candidate will be responsible for screening applicants for service eligibility and gathering initial information about their legal issues.
Key Responsibilities
- Develop a strong understanding of LES eligibility guidelines and service areas.
- Engage in empathetic and culturally responsive communication with applicants.
- Assist applicants in identifying their specific legal issue and gathering relevant information.
- Refer eligible applicants for legal advice, brief services, or full representation, in accordance with CSI disposition instructions.
- Stay up-to-date on various financial resources, client services, and systems that provide support to clients in the local communities.
- Provide applicants who are not eligible for LES services with information and referrals to other resources.
- Ensure accurate and timely data entry into case management systems and client files.
- Contribute to a culture of learning and feedback within the CSI team.
- Participate in special projects and perform other duties as assigned.
Requirements
- Associate's degree, Bachelor's degree, paralegal certification and/or commensurate experience.
- 1 year of experience in legal support, paralegal work, intake specialist roles, or other relevant positions.
- 1+ years of customer service experience or public interaction with low-income or other vulnerable communities.
- Ability to work independently, managing multiple tasks, while meeting deadlines.
What We Offer
LES provides a supportive and inclusive work environment, along with a range of benefits, including:
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with employer match.
- Flexible spending accounts for dependent care and medical expenses.
- Employee assistance program (EAP).
- Generous paid time-off and holidays.
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