Retail Customer Experience Expert

2 days ago


Auckland, Auckland, New Zealand Lululemon Athletica Full time

About Our Company: Lululemon Athletica is a global leader in the performance apparel industry, dedicated to empowering individuals to reach their full potential.

Job Description: We are seeking a seasoned Retail Ambassador to join our team. As a key representative of our brand, you will be responsible for delivering exceptional customer experiences, providing expert product knowledge, and promoting our brand values.

Key Responsibilities:

  • Guest Interaction: Engage with customers to understand their needs, providing personalized solutions and recommendations to meet their expectations.
  • Product Knowledge: Stay up-to-date on product features, benefits, and technical specifications, sharing your expertise with colleagues and customers alike.
  • Team Support: Collaborate with colleagues to maintain a high level of customer satisfaction, resolving any issues promptly and efficiently.
  • Store Operations: Participate in visual merchandising, inventory management, and other tasks as required to maintain a clean and well-organized store environment.

Requirements:

  • Candidates: Must have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Qualifications: A high school diploma or equivalent is required; post-secondary education in a related field is an asset.
  • Availability: Willingness to work flexible hours, including evenings and weekends, is essential.

We Offer: Competitive compensation, opportunities for professional growth and development, and a comprehensive benefits package.



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